How Can I Make Council Tax Payments In North Tyneside?

This blog post aims to help its readers in being able to answer the question of how they can make Council Tax payments if they live in North Tyneside. While we will mainly discuss the payment modes for Council Tax in North Tyneside, we will also explore what options would be available to those liable for Council Tax payments if they are unable to pay their dues. 

How Can I Make Council Tax Payments In North Tyneside?

You can make council tax payments in North Tyneside using any of the following payment options:

  • Online payments using a debit or credit card
  • Payments via a phone call
  • In-person payments
  • Direct Debit payments
  • At the local Post Office
  • Through a PayPoint outlet

The easiest way to pay your council tax is to make an online payment using the North Tyneside council’s website. You will need to visit the website of North Tyneside Council and use a debit or credit card to make an online payment. 

This is a secure online payment facility carrying the highest level of commercially available. While the council accepts Visa and Mastercard for online payments, Diners Card and American Express are not acceptable options. 

For payments via a phone call, you will need to call the council’s dedicated phone line at 0345 200 0107 and choose option 2 to proceed with your payment. You should keep your Council Tax account number handy during the call.

You can also make payments in person by using a debit or credit card at the council’s payment kiosks located at Killingworth, North Shields, Wallsend, or Whitley Bay.

Alternatively, you can pay your council tax in North Tyneside at a local Post Office or PayPoint outlet. You will need your Council Tax bill and the barcode on it to make the payment.

For Direct Debit payments, you will need to fill out a Council Tax Direct Debit Form. This is the most time-saving payment option that also allows payees to remain in control of payments and have a money-back guarantee.

If you pay your Council Tax using the Direct Debit method and your property has been assigned a Council Tax band between Band A and Band D, you will find a £150 refund from your local council authorities in your bank account as local councils in England are paying £150 as a Council Tax Rebate to households to support them during a period of high costs of living.

If you choose any other method of making Council Tax payments, you will have to file a claim for this rebate.

What Should I Do If I Have Problems Paying Council Tax In North Tyneside?

If you have problems paying your Council Tax in North Tyneside, you should contact the council authorities as soon as possible. You can do this by calling the council office on 0345 2000 101. Their timings are as follows:

Monday to Thursday 8.30 am to 5:00 pm

Friday 8.30 am to 4.30 pm

Alternatively, you can also share your inability to make Council Tax payments by filing the Council Tax Enquiry Form.

Depending on your circumstances, the council may be able to provide you with the option of extended payments or reducing the amount that you owe them. You will need to provide the authorities with evidence and reasoning for being unable to make your Council Tax payments on time or of the full amount. 

The inability to make Council Tax payments may qualify you for Council Tax Reduction or other state benefits if you are on a low income.

Who Is Responsible For Making Council Tax Payments In North Tyneside?

The responsibility for Council Tax payments lies on the household member whose name is mentioned on the Council Tax bill. Even though other family members may contribute to the Council Tax, only the liable person will be held accountable by the local council authorities.

Therefore anyone who is above 18 years of age is liable for Council Tax payments; whether they are a homeowner or tenant. In the case of couples (whether married or in a civil partnership), the responsibility for Council Tax payments lies with both individuals equally.

Since Council Tax payments are based on the assumption of a minimum of 2 adults living in the household, if you are the only adult living by yourself, you can apply for a discount on your Council Tax payments. This is called the Single Person Council Tax Discount which reduces your monthly payments by 25%.


The above discussion has helped in highlighting the different payment options available to those liable for Council Tax payments in North Tyneside. These range from online payments using a debit or credit card, payments via a phone call, Direct Debit payments through your bank account or in-person payments at the local Post Office or a PayPoint outlet.


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North Tyneside Council