Can You Get Taxi Vouchers Instead Of A Bus Pass If You Are Disabled?

If you are wondering whether you can get taxi vouchers instead of a bus pass if you are disabled, you will find the answer to your question in the following blog post. In addition to this, we will discuss the eligibility criteria for availing a taxi voucher instead of a bus pass and review the advantages as well as disadvantages of choosing one over the other.

Can You Get Taxi Vouchers Instead Of A Bus Pass If You Are Disabled?

Yes, you can get taxi vouchers instead of a bus pass if you are disabled. In most cases, you will be able to contact your local council and request a taxi voucher instead of a bus pass. However, you will likely be required to provide documentation or proof of your disability, such as medical records, disability certification, or a doctor’s note.

The eligibility criteria for obtaining taxi vouchers as a disabled individual can vary depending on the specific program or the local council providing the vouchers. However, here are some common factors that are often considered:

  • Typically, you must have a recognised disability that impacts your mobility or ability to use public transportation. This can include physical disabilities, visual impairments, cognitive disabilities, or other conditions that affect your mobility.
  • Some programs may have age restrictions, such as being 18 years or older, while others may provide vouchers for disabled individuals of all ages.
  • You may need to be a resident of a specific local council where the taxi voucher program is available. This requirement ensures that the vouchers are allocated to individuals within a designated service area.
  • Certain programs may have income limits or means-testing to determine eligibility. This helps prioritise assistance for individuals with lower incomes who may face financial barriers to transportation.

It is important to keep track of your taxi voucher usage, including the number of vouchers used, dates, and any other relevant information. This will help you stay organised and ensure you make the most of the available vouchers.

At the same time, it is important to note that each program may have its own application process, which may involve filling out forms, providing supporting documents, and submitting them to the local council.

What Are The Eligibility Criteria To Claim A Taxi Voucher Instead Of A Bus Pass?

Each local council may have its own eligibility criteria allowing claimants to avail of a taxi voucher instead of a bus pass. For instance, in Brighton and Hove council, you can apply for a taxi voucher if you fulfil the below-listed eligibility criteria:

  • possess a valid Blue Badge
  • reside in a care home
  • receive Attendance Allowance
  • receive the higher rate mobility component of Disability Living Allowance
  • score 8 to 12 points in the “Moving Around” descriptor for the mobility component of Personal Independence Payment
  • receive the War Pensioner’s Mobility Supplement
  • Receive a lump sum benefit within tariff levels 1 to 8 under the Armed Forces and Reserve Forces (Compensation) Scheme

Otherwise, you will be required to provide a doctor’s note confirming your need to travel by taxi than a bus and furnish proof of your identity to claim a taxi voucher instead of a bus pass.

What Are The Advantages Of Using Taxi Vouchers Instead Of A Bus Pass?

When comparing taxi vouchers to bus passes for disabled individuals, there are several factors to consider. Some of the advantages of using taxi vouchers instead of a bus pass include the following:

  • Taxi vouchers offer greater flexibility in terms of travel routes and destinations as compared to bus passes. They allow individuals to reach specific locations that may not be easily accessible by bus or within close proximity to bus stops.
  • Taxi vouchers provide door-to-door service, which can be especially beneficial for individuals with mobility challenges. They eliminate the need for navigating crowded bus stops or transferring between different modes of transportation.
  • Taxis often provide personalised assistance to passengers, including helping individuals with disabilities in and out of the vehicle. This can be particularly valuable for those who require additional support or have specific accessibility needs.
  • Taxis generally offer a more direct and quicker mode of transportation compared to buses, especially for short distances. This can save time for individuals who may have limited energy or time constraints.

What Are The Disadvantages Of Using Taxi Vouchers Instead Of A Bus Pass?

Meanwhile, there are some disadvantages to using taxi vouchers instead of bus passes. Some of these include the following:

  • Taxi voucher programs may have limited funding or resources, resulting in a restricted number of vouchers available as compared to bus passes. This could potentially limit the frequency or duration of trips compared to the unlimited access provided by bus passes.
  • While taxi vouchers often cover a portion or the entire cost of the ride, the remaining cost may need to be borne by the individual. Depending on the frequency and distance of travel, these additional expenses can add up over time.
  • Taxis may not always be readily available, especially during peak travel times or in certain areas. This can lead to potential delays or difficulties in securing transportation when needed.
  • Bus passes often come with additional benefits, such as discounted rates, access to dedicated transit lanes, and integration with other public transportation services. These benefits may not be available with taxi vouchers.


The above discussion helps to conclude that one can surely avail of taxi vouchers instead of bus passes. However, you would need to (a) apply for them through your local council and; (b) prove your disability either through proof of disability benefits that you claim or by arranging and providing a medical note as supportive evidence along with your application to the local council authorities.


Driving and using public transport if you have mobility issues – Social care and support guide – NHS

Taxi vouchers

Concessionary bus pass and travel vouchers | Swindon Borough Council