Can You Get A Tax Refund From Easy Jet?

If you have travelled with EasyJet and believe you are entitled to a tax refund, it is important to understand the step-by-step process to ensure you receive the money you are owed. This blog provides a comprehensive guide on how to successfully navigate the process of getting your tax refund from EasyJet in the UK.

Can You Get A Tax Refund From Easy Jet?

Yes, you can get a tax refund or the government portion of the Airline Passenger Duty from Easy Jet, if you’ve missed your flight. However, this is a fairly nominal amount to reclaim if you’ve booked Easy Jet tickets for economy class.

You may also need to keep in mind that some airlines charge a service fee when passengers choose to not travel on booked tickets and claim a tax refund. Therefore, there are chances that when you apply for a tax refund to Easy Jet, you may have to forego a certain amount as service charges. 

In addition to this, it is also important to consider whether you booked your Easy Jet tickets yourself or through an agent. In case of an online booking, you can claim a tax refund on a missed flight directly from Easy Jet.

However, if you’ve used a travel agent for booking your Easy Jet tickets, you will need to route your tax refund claim through them.

Another important point to consider in the case of claiming a tax refund from Easy Jet (or any other airline for that matter) is that tax refunds can only be claimed for tickets purchased for passengers older than 16 years of age; as Airport Passenger Tax is not included in the ticket price of travellers younger than that.

If you are concerned about the timeframe for claiming a tax refund from Easy Jet, it is important to note that the HMRC has stated that there is no fixed timeframe for travellers to claim a tax refund. This means that even if a substantial amount of time has passed since you missed your Easy Jet flight, you can still file a claim for a tax refund.

While obtaining a tax refund from EasyJet may seem like a daunting task, you will be relieved to know that the process can be relatively straightforward if you follow the required steps. Since EasyJet operates in multiple countries and languages, you will need to make sure to select the appropriate country and preferred language when you apply for your tax refund claim.

Once your tax refund request is processed and approved, EasyJet will refund the eligible amount to your preferred payment method. This may include a credit card refund or a bank transfer. 

What Is The Process For Claiming A Tax Refund From Easy Jet?

Here is a step-by-step guide to help you successfully navigate the process and ensure you receive the tax refund you are entitled to:

  • Before initiating the tax refund process, it is important to gather all the required documents. You will typically need you proof of travel (such as an itinerary or ticket), and any relevant receipts or invoices. It is advisable to keep a copy of these documents for your records.
  • Next, you need to determine whether you are eligible for a tax refund from EasyJet. This means that you should be holding valid tickets for the flight in question and there should be no doubt on the validity of your travel documents.
  • Once you have gathered all the necessary documents and determined your eligibility, it is time to contact EasyJet. You can reach out to their customer service team either through their official website or by calling the customer services team at +44 (0) 330 5515151, between 07:00 am and 10:00 pm. You must provide them with all the relevant information regarding your flight and request assistance with the tax refund process.
  • Locate the tax refund claim form provided on the website. This form will typically ask for your personal information, flight details, and the relevant documents mentioned earlier. Take your time to accurately fill out the form with the required information. It is crucial to carefully read and fill out these forms accurately, providing all the required information.
  • Before submitting your claim, take a moment to review all the information you have entered and the documents you have attached. Double-check for any errors or missing documents. Once you are satisfied, click on the “Submit” or “Send” button to submit your claim to EasyJet.

After submitting your claim, you will usually receive a confirmation email or message from EasyJet acknowledging the receipt of your claim. This confirmation will also provide you with an estimated timeline for the processing of your refund.

If you do not receive any communication from EasyJet within the specified processing time, or if you have any concerns or questions about your tax refund claim, it is recommended to follow up with EasyJet’s customer service. They will be able to provide you with further assistance and updates on the progress of your claim.

How Much Can You Claim Through A Tax Refund From Easy Jet?

The amount that you can claim through a tax refund from Easy Jet depends on the following factors:

  • the departure destination of your flight within the UK
  • your arrival destination and the band assigned to it
  • the flight class for which your ticket is booked

Air Passenger Duty rates vary based on your departure location in the UK. There is a separate set of tax refund rates that apply based on whether your departure flight is scheduled from London, Wales, Scotland or Northern Ireland.

Then, your arrival destination and the assigned rate band will determine the applicable amount of tax or Airline Passenger Duty. There is a domestic band that applies to destinations in England, Scotland, Wales and Northern Ireland only, while international bands A, B and C apply to all other destinations.

You can find detailed guidance on the rates for Air Passenger Duty on the UK’s Government’s official website to see which rate band applies to the scheduled leg of the journey with Easy Jet.

Finally, your chosen class of travel will determine the amount of tax refund that applies to you as there are separate rates that apply to economy, business and first-class passengers.

To give you an idea of the amount of applicable tax on flights outbound from London, UK based on the three factors discussed above, below is a basic classification of the applicable tax rates:

Destination bands

Reduced rate

Standard rate

Higher rate
International Band A£13£26£78
International Band B£87£191£574
International Band C£91£200£601

If you are unsuccessful in claiming a tax refund for any valid reason, you can contact the Civil Aviation Authority to resolve travel-related matters with airlines.


While filing for a tax refund can often be a complex and confusing process, especially when dealing with specific industries or companies, the above discussion helps to conclude that you need to follow certain steps to claim a tax refund from Easy Jet. This includes gathering the necessary documents, determining your eligibility, contacting EasyJet, completing the required forms, submitting the forms and supporting documents, waiting for the processing, and finally receiving your tax refund. 


Terms and Conditions | easyJet

Reclaiming Easyjet APD – Government tax back — MoneySavingExpert Forum

Rates for Air Passenger Duty – GOV.UK

APD refunds: how to claim back airline tax