Can You Buy Road Tax Online Without A V11 Reminder?

If you are wondering whether or not you can buy road tax online without a V11 reminder, you will find the answer to your question in the following blog post. In addition to this, you will also find detailed guidance on how to go about paying road tax when you’ve lost or misplaced your vehicle registration documents; as well as where to find the information required for making online payments.

Can You Buy Road Tax Online Without A V11 Reminder?

Yes, you buy road tax online without a V11 reminder; as long as you have the following documents or information to provide with your online payment to the DVLA:

  • your V5C registration certificate or vehicle logbook
  • the 12-digit reference number from your new keeper slip if you’ve just bought the car
  • the 11-digit reference number from your V62 application for a registration certificate in case you’ve lost your V5C

If you own a vehicle in the UK, the DVLA will send you a V11 Reminder when your vehicle tax is due. This includes key information like your vehicle’s registration number, the amount of tax you need to pay, and the deadline for payment. 

However, if you lose or don’t receive your V11 Reminder, you can still pay your vehicle tax online by using your DVLA account and the registration information mentioned earlier. 

On the other hand, if you’re missing any necessary documents, you will need to request a new V5C registration certificate from the DVLA. This process is straightforward and can be easily be completed online as well. In this case, you can either use the DVLA Webchat service or their email service by selecting your concern.

Alternatively, you can request the DVLA to send you another V11 notice if you have not received one or have lost the reminder notice sent to you. However, this is usually possible only in cases when a vehicle owner does not have any other source of information related to their vehicle’s registration; such as a vehicle logbook or new keeper’s slip.

Can You Buy Road Tax Online Without A Reminder And Logbook?

Yes, you can buy road tax online without a car tax reminder and logbook in either of the following ways:

  • apply with a V62 application if you are the registered keeper of the vehicle  
  • use your “new keeper” green slip if you have just bought the vehicle

You will also need a valid Ministry Of Transport (MOT) certificate and a minimum third party insurance to buy road tax online.

If you don’t have either your V5C or V5C/2, you will have to download the V62 form from the UK Government’s website, fill it in and send it to the DVLA along with the £25 fee for applying for a new vehicle logbook.

It takes 5 working days for a car tax payment to show online. You can confirm your payment status by checking DVLA’s online Vehicle Inquiry System.

When Can You Not Buy Road Tax Online Without A V11 Reminder?

If any of the following situations apply to you, you will not be able to buy road tax online:

  • vehicle not being registered with the DVLA
  • missing vehicle logbook or V5C 
  • missing the 11-digit reference number from your vehicle logbook
  • missing new keeper slip
  • missing the 12-digit reference number from your new keeper slip
  • invalid car insurance or MOT (or both) is due for renewal
  • change of car’s tax class required
  • owner lacking a debit card, credit card or direct debit facility
  • owner not having a bank or building society account

Sometimes, the V5C or V5C/2 reference numbers are not recognised by DVLA’s online system. This can also be a reason for not being able to buy your car tax online. In this case, you should make sure that the reference number being used is valid and complete. 

If this is due to a renewal of vehicle ownership in the process (in case you’ve recently purchased the vehicle), you may need to wait a few days to try again. However, if the delay can cause you to miss your car tax payment, you should contact the DVLA at 0300 790 6802. Calls are received between Monday and Friday, from 8 am to 7 pm and on Saturday from 8 am to 2 pm.


The above discussion helps to conclude that road tax can only be paid for online without a V11 reminder notice as long as the vehicle owner can (a) prove their ownership of the vehicle through other registration documents and (b) furnish essential information such as registration numbers. Otherwise, they may either have to apply for a copy of their V11 reminder or a new vehicle logbook to pay their road tax or Vehicle Excise Duty.


Tax your vehicle without a vehicle tax reminder – GOV.UK

Tax your vehicle – GOV.UK

5 myth-busting facts about taxing your vehicle – Inside DVLA

Tax your vehicle with or without a reminder