This blog post tells you if you can see internet history as a T-Mobile account holder. It explains to you how you can track a device linked to your T-Mobile account.

Can T-Mobile account holders see internet history?

Yes, the primary account holder can see the internet history of family members. The primary account holder can also apply parental controls like filtering a few websites that members cannot access.

FamilyWhere History option:

View History

  • In the T-Mobile’s FamilyWhere app the primary account holder can see the sites visited by the members of the FamilyWhere plan. It will show you all the accessed sites and also give you websites that were filtered out but still attempted by the family members 
  • To use this option 
  • Go to FamilyWhere
  • Select the profile of the member to view the history.
  • Go to the History section
  • Now you can see all the websites, the member has visited.
  • The list starts with the most recent page

Filtered History

This option gives you websites that were filtered out but still attempted by the family member. It gives you a timestamp of the attempt made to the particular websites.

To use this option:

  • Select the website, you want to allow access to.
  • Click on Set as Allowed.
  • The website can be freely accessed by the member as it is not filtered unless you have paused, when it is bedtime, offtime or the time limit has reached.

Visited History:

  • Select the website, you want to allow access to and is to be filtered.
  • Click on Set as Not Allowed.
  • The member will no more have access to this website now

Clearing History

You cannot delete the history as it is associated with the profile. You will have to delete the profile if you want to erase the history.

How to delete and recreate a profile?

Delete a profile:
  • Go to the FamilyMode app
  • Go to the profile of the Family member you want to delete.
  • Select the edit option you will find at the top right
  • Select Delete profile option
  • To confirm tap on the delete option again
Create a profile:
  • Go to Menu in FamilyMode 
  • Go to Add a new Profile and give a different name to recreate the profile. e.

What is T-Mobile FamilyWhere?

The family locator apps help you to keep a watch on your family members, especially the kids. T-Mobile offers a free app called the FamilyWhere app to help you track the location of your family members. You can add up to 10 members of your family and keep track of their location. This app helps parents to keep a watch on their kids and monitor their visited places. Parents can be assured about their kid’s safety by subscribing to this service. This app sends the location of the family members to the primary account holder’s mobile via text messages. The location is approximate, depending on the nearest cell tower as the app works on T-Mobile’s 4G network.

Features of FamilyWhere app:

  • The app can be used on Android devices, other devices can follow My T-Mobile​ > My Account > Profile > Family Controls > FamilyWhere.
  •  The app helps you have parental control over your family members as the app notifies you if the family member visits a new place.
  • You get automatic scheduled location alerts via text or email.
  • After a month of free service, you need to pay $10 a month with your bill.
  • All the devices will receive notifications when they are added to this family device service, they will also receive regular notifications as a reminder of being part of the service.
  • Except for The Timex FamilyConnect smartwatch, other smartwatches are not compatible with the Family Where app.

 What are the advantages of T-Mobile’s family where app:

  • Real-time information is shared.
  • No extra software or GPS is required
  • You get text messages with the location information.
  • The app makes it easier to ensure the safety of their kind.
  • You can add frequent check-ups.
  • The setting up of the app is very simple.
  • The app is very user-friendly.
  • You can easily track all the family members by using the app.
  • If you do not have access to your phone which has the app installed, you can check the status on T-mobile.com on your desktop.
  • Even if the kids try to delete the app, the primary user will get a notification about the app being deleted.
  • This is an app also comes in handy in finding out lost or stolen devices. The device can be traced as long as it’s on.
  • The history is available for 7 days to be accessed.

What are the Disadvantages:

  • All the family members should be using the T-Mobile network for the app to work.
  • The location provided depends on the nearest cell tower, so can be inaccurate sometimes.
  • You should have an android device to use this app, you can still use the service by using the official website.
  • For the device to be detected, it should be always on.

Steps to sign up for sign up T-Mobile FamilyWhere app:

  • To activate this service, you need an active T-Mobile account. The suspended devices can’t be tracked by using the app.
  • You need to assign a Primary account holder, who can activate FamilyWhere and track the location of the devices.
  • How to sign up on your mobile device
  • While doing the setup make sure you turn off the VPN app.
  • Launch the FamilyWhere app click on Get Started.
  • Create an account by using a valid email address.
  • Now select the members you want to track the location of, by tapping on the checkboxes.

How to sign up on My T-Mobile?

  • Launch My T-Mobile app, and sign in to your account.
  • Go to My account
  • Go to Profile
  • Go to family Controls and select FamilyWhere.
  • Tap on “Get Started”.
  • Fill in the Basic information when asked.
  • You will get Terms of Services, read and agree to continue.
  • Choose the devices you want to locate.
  • Tap on Done.

How to add a Family Member:

On Android:

  • Open FamilyWhere app
  • Go to the app menu, by going on the top left corner and tapping on the hamburger button.
  • Tap on My settings > My Family
  • Tap the Add Family Member button.
  • Permit FamilyWhere app access to contacts.
  • Select the phone numbers of family members to be tracked.
  • Enter name and tap on OK.

On My T-Mobile

  • Go to My T-Mobile and log into your account.
  • Tap on your name button.
  • Go to Profile > Family Controls > FamilyWhere > Settings.
  • Tap on the Add Family Member button.
  • Choose the phone numbers of the Family member.
  • Now you can enter the name and upload a photo and click on add.

How to locate a family member

  •  Launch My T-Mobile and log in
  • Tap My account
  • Tap on Profile
  • Tap on Family Controls.
  • Go to FamilyWhere
  • Select the name and mobile number you want to locate.

How is parental control used to manage family mobile plan allowances?

  • Using the T-mobile app family allowances can be managed.
  • Log in as a parent in the T-mobile app.
  • Select the option “profile”.
  • Click on “family controls”.
  • Click on the “family allowances “ option and select “manage”
  • To view, the current settings select a particular line.
  • Change the allowances for selected lines.
  • Click on the “save” option.

Conclusion:

This blog gives you detailed information about how the primary account holder can see and monitor the internet history of the family members. It explains all the other features of the FamilyWhere mode.

Frequently asked questions (FAQs ): Can T-Mobile account holders see internet history?

Can you see the internet history on the phone bill?

No, you can’t see the internet history on the phone bill, You can just track the data usage or information about data utilization of different websites. You can not track or see internet history on phone bills.

Can T-Mobile primary account holders see Internet history?

Yes, the primary account holder can see the browsing history of the other family members. The primary account holder can also apply parental controls like filtering a few websites that members cannot access.

Can you see what websites you visit on T-Mobile?

T-Mobile does not share the history of the websites you visited. It only gives you data you consumed and which application used how much data but not the content.

Does T-Mobile share browsing history?

T-Mobile does not share the history of the websites you visited. It only gives you data you consumed and which application used how much data but not the content.

Does T-Mobile show websites on Bill?

No, you can’t see the internet history on the  T-Mobile phone bill, You can just track the data usage or information about data utilization of different websites. You can not track or see internet history on phone bills.

Can T-Mobile account holders read text messages?

No, you can’t get text message records from T-Mobile. T-Mobile does not store such records. But using the T-mobile app you will get information about the number texted along with the date and time, but you won’t get information about the body of text. 

References:

Cell networks hold customer data ‘for years’ for law enforcement use

https://www.zdnet.com/article/cell-networks-hold-customer-data-for-years-for-law-enforcement-use/

FamilyMode app

https://www.t-mobile.com/support/plans-features/familymode-app#app4

T-Mobile FamilyMode  Parental control – Monitor your child’s internet usage

https://www.t-mobile.com/support/tutorials/device/app/android/topic/t-mobile-familymode/parental-control-monitor-your-child-s-internet-usage/2

T-Mobile FamilyWhere Family Locator App – Pros, Cons and Alternative, Thomas Jones, Nov 17, 2021

https://famisafe.wondershare.com/family-locator/t-mobile-family-where-app.html

What was missing from this post which could have made it better?

John has 22 years of experience in financial services. This spans across financial research, financial services (As a qualified mortgage broker and underwriter), financial trading and sales at global investment banks. While working as a publishing research analyst, he covered European bank credit and advised institutional clients on investment strategies at both JP Morgan and Societe Generale. John has passed all three levels of the CFA (Chartered Financial Analyst) programme.

John has 22 years of experience in financial services. This spans across financial research, financial services (As a qualified mortgage broker and underwriter), financial trading and sales at global investment banks. While working as a publishing research analyst, he covered European bank credit and advised institutional clients on investment strategies at both JP Morgan and Societe Generale. John has passed all three levels of the CFA (Chartered Financial Analyst) programme.