What Problems Can You Face While Taxing Your Car Online?
By
HuutiMoney
If you are having problems while taxing your car online or are wondering about the potential problems that can arise, you will find guidance through the following blog post as we discuss the problems that one can face while taxing their car online. In addition to this, we will also explore the possible solutions to these problems and review the essential documents that you need if you are taxing your car online.
What Problems Can You Face While Taxing Your Car Online?
There are many problems that you can face while taxing your car online. Below is a list of some of the potential problems related to your vehicle, its documentation and the payment process that you may face taxing your car online:
- your car is not registered with the DVLA
- you don’t have your vehicle logbook or V5C
- you don’t have the 11-digit reference number from your vehicle logbook
- you don’t have your new keeper slip
- you don’t have the 12-digit reference number from your new keeper slip
- your car insurance or MOT (or both) is due for renewal
- you need to change your car’s tax class
- you don’t have a debit card, credit card or direct debit facility
- you don’t have a bank or building society account
In addition to this, there can be some technical issues as well while taxing your car online. These include (but are not limited to) the following:
- Sometimes the online system may encounter technical issues, such as slow loading times, page errors, or system crashes, which can prevent users from completing their car tax payment.
- Users may receive error messages during the online car tax payment process if there is a problem with the information they have entered, such as incorrect vehicle details or payment information.
- Some users may face issues with making a payment online, such as their credit or debit card being declined, or the payment gateway not processing the transaction correctly.
- If the vehicle information is incorrect or out of date, users may face problems when trying to pay their car tax online. This could include issues with the vehicle’s registration, MOT status, or insurance details.
- Users may also face other issues, such as difficulties accessing the online car tax system, or problems with the verification process for their identity or vehicle details.
How Can You Resolve The Problems You Face While Taxing Your Car Online?
While you may be able to resolve some of the problems that you face while taxing your car online, you may not be able to resolve others.
For instance, if your car is not registered with the DVLA; either because it is a brand new car or because you’ve recently purchased it from someone and they have not registered it in your name, you will have to contact the car dealer or individual from who, who’ve purchased the care to register it in your name; otherwise, you will not be able to pay your car tax.
In case you don’t have your vehicle log book/V5C or your new keeper slip, you can either use the 11-digit reference number from your vehicle logbook or the 12-digit reference number from your new keeper slip to pay your car tax online.
If you need to renew your car’s insurance or MOT or you need to change your car’s tax class, you will first need to update your documentation before you can pay your car tax online.
If you don’t have a debit card, credit card or direct debit facility you will have to make your car tax payment with a cheque. However, it usually takes more time for a cheque to be processed through clearing than an online payment.
In case you don’t have a bank or building society account, you will need to set one up before your next car tax payment is due.
Otherwise, you may need to tax your car with an alternative payment method such as:
- Cash
- Cheque
- Postal Order
What Do You Need To Tax Your Car Online?
You will need the following documents to tax your car online:
- vehicle registration certificate; V5C
- V11 reminder from the DVLA
- valid Ministry Of Transport (MOT) certificate
- new keeper slip if you’ve just bought the car
In case you don’t have your V11 car tax reminder letter or your vehicle logbook (V5C), you can still pay your car tax through the local post office. At this time, you will also need to apply for a new registration certificate using a V62 application for £25.
If it is the first time that you are paying your car tax using the direct debit facility of your bank, you will also need the following information:
- your address
- your date of birth
- your bank or building society account details
You should keep in mind that it generally takes 5 working days for car tax payments to appear online. Car owners can check the status of their car tax payments via the DVLA’s Vehicle Enquiry System.
Conclusion:
The above discussion highlights the most common problems that car owners face while taxing their cars online. These range from not having updated or correct documents to having a pending vehicle registration as well as network problems that can delay their car tax payments. While you may be able to resolve some of these problems, not all of them can be resolved by you alone or in time for your car tax payment. Therefore, you may need to consider alternative methods of paying your car tax before the due date.