Mortgage brain (A brief guide)

In this brief guide, we are going to talk about Mortgage brain.

Who are Mortgage brain?

Mortgage Brain is a mortgage technology business which has been running for the past 30 years. It was founded in 1986. Their main product is mortgage key which is a mortgage sourcing platform which is used by a lot of mortgage brokers and mortgage networks when looking for a mortgage for their customers.

Mortgage brain is owned by most of the UK banks.

Mortgage brain has also launched a variety of products including:

mortgage sourcing MortgageBrain Classic 1986, 

online mortgage submission Mortgage Trading Exchange (MTE) 2003

point of sale

CRM & compliance the Key 2006

UKMortgages Phone App 2012

online sourcing MortgageBrain Anywhere 2014

conveyancing ConveyancingBrain 2015

second charge sourcing LoansBrain 2016

Key Client Portal 2017

Mortgage Skill for Amazon Echo devices 2018

How to contact mortgage brain

You can contact mortgage brain by using the contact us form on the mortgage brain website.

Alternatively, you can contact mortgage brain by using one of the phone numbers below:

Customer Services – 0208 665 3200 available from 8:30am to 5:30pm, Monday to Friday (except Wednesday 10am to 5:30pm). 

Sales Enquiries – 0208 665 3289 available from 8:30 am to 5:30 pm, Monday to Friday. 

You can also contact mortgage brain if you want to advertise with mortgage brain via email at for their rate card.

You can also contact mortgage brain via post at either of their offices.

Bromsgrove Office

Mortgage Brain Ltd.

6 The Courtyard

Buntsford Drive


B60 3DJ

Croydon Office

Mortgage Brain Ltd.

111 St. James’s Road



Using a mortgage broker

You may want to consider using an independent mortgage broker to get a mortgage.

Mortgage brokers are important as they can access mortgage products from across the whole of the market in some cases. This could be over 11,000 mortgage products. This may have some advantages than going directly to a mortgage lender.

A mortgage broker will look to understand your financial circumstances and then provide recommendations on which mortgage products may be suitable for you.

After giving you these mortgage recommendations, most mortgage brokers will seek your consent to apply for a mortgage in principle. This will allow you to shop for your home easier as more estate agents and sellers may take you seriously or it will give you confidence that your remortgage is indeed a possibility before you make a full mortgage application. Once you have found a home you want to buy or are satisfied with the mortgage offer for your remortgage then the mortgage broker will then look to get you a mortgage offer.

This will come with a key facts illustration document which details out the features of your mortgage including how much you will pay per month if there are any limits such as early repayment fees, or annual overpayment limits.

If you are happy with everything you can then go on to secure your  mortgage with the help of a conveyancer. Your conveyancer will manage the legal searches on the property to ensure there aren’t any issues with it, they will oversee the sales agreement to ensure it is in your best interest, they will manage the transfer of mortgage funds, exchange contracts with the seller or their conveyancer and set a completion date with the seller or their conveyancer.

In this brief guide, we discussed Mortgage Brain. If you have any questions or comments please let us know.

If you need financial advice and you live in the UK then you could contact the Money Advice service over the phone or via chat for impartial advice.

You can also contact the debt charity “Step Change” if you are in debt and need help.