How to check your voicemail from another phone for T-Mobile?

This blog explains to you how to check your voicemail from another phone. It gives you all the steps to be followed to access your voicemail by using the dial pad as well as from your computer.

How to check your voicemail from another phone for T-Mobile?

you can check your messages when you’re away from your T-Mobile device or otherwise unable from another phone.

  • Dial  1-805 637 7243
  • Follow the voice prompts.
  • Enter the number and voicemail password when asked.


  • You can dial your number from another device
  • The call reaches your voicemail
  • Hit the * key
  • Enter the voicemail password when asked
  • You will be prompted about the keys to use for accessing the mails.

How can you Access Visual Voicemail from another phone?

you can check your messages when you’re away from your T-Mobile device or otherwise unable to use it. Here’s how:

Step 1: Using another phone, dial your mobile number for which you want to access voicemail.

Step 2: Press * or # to bypass the voicemail greeting, once you hear the voicemail greeting.

Step 3: Enter your voicemail password when asked.

Step 4:You can listen to your voicemail messages by following the verbal instructions.

To enable this service, you need an active data connection. You need to have either active cellular data or Wi-Fi.

After the initial setup, on the voicemail screen, you will get a message saying that visual voicemail is currently unavailable, along with a button saying call voicemail, this button will help you to dial your voicemail directly.


How to use visual voicemail app on T-Mobile

Other than the traditional voicemail feature the new T-Mobile Phones have a visual voicemail app. This feature lets the user see all the voicemails on the phone without calling the number first.

Users can see the entire list in the visual voicemail feature and easily choose to listen to the selected one. Users can also refer to the time date and length of the call

  • By using the app, you will be able to listen to the voice mail, call a voicemail and return a call.
  • The app helps you add and edit and contact as well as edit and delete the greeting
  • You can keep the notifications ON for the app so that you are notified every time you have a new voicemail, just like mails.
  • You can also change the password of your voicemail in the app itself
  • Other user-friendly services the app allows are, deleting the messages, sorting messages, and syncing the mails.
  • T-Mobile users can also save the voicemails on an SD card and also share the messages directly via email.

How to Check Voicemail from your computer

  • You can also check your voicemails on your desktop which is a free service.
  • You just need to go to T-Mobile and log in by using the Phone option.
  • When you try doing it for the first time T-Mobile will send you a verification code on your primary number, which you need to enter to confirm the identity. Once you log in you will see an option called check voice mail. If you are subscribed to multiple lines, you will find the entire list of phone numbers, you can select the phone number you want to access voicemail for.
  • You can now view your messages, missed calls, and SMS, the web browser also lets you make calls.

How to set up your voicemail using a dial pad

  •  Dial 123 on your device dial pad to call and connect to your voicemail. You can also press and hold key 1.
  • You will be asked for your password while setting it up. By default, it is the last four digits of your mobile number.
  • You need to create a new password after using the default password.
  • Your password can be any 4-to-7-digit code.
  • Select a password that you can remember easily, but is difficult for others to guess.

When prompted, record your greeting and name. You can use your voicemail is now.

How to set or change Your Voicemail Greeting

  •  Dial 123 on your device dial pad to call and connect to your voicemail. You can also press and hold key 1.
  • To go to mailbox settings press “*”
  • Now go to the greetings menu by pressing “3”.
  • Now to record a new greeting press “2”
  • After recording press “#” to finish it.If you want to re record press “2”.
  • Once you are happy with your greeting, press “1” to set the greeting.

 How to check voicemails by using a T-Mobile voicemail number?

  • On your T-Mobile just go to the phone app, Press and hold the 1 key, or dial 123 on your device dial pad to call and connect to your voicemail. You should be taken to your voice mailbox.
  • You can also dial 1-805-637-7249., if the above option doesn’t work. Once you call on that number, you just need to enter your phone number to access your voicemails and voicemail settings.
  • After greetings, you will be asked to enter the password of your voice mail account.

 keypad options to access different features of voicemail

 Listen to the message:

  • # – Skip/Next message
  • 1 – Replay message
  • 2 – Forward message
  • 3 – Send reply
  • 4 – Print fax
  • 5 – Date/Time info
  • 7 – Delete message (Press 1 to Undelete the message)
  • 8 – Return call
  • 9 – Save message

  Send message

  • # – Group list
  • 1 – Send
  • 2 – Review message
  • 3 – Delete & rerecord
  • 4 – Delivery options

Create greeting

  • 1 – Play greeting
  • 2 – Record greeting
  • 3 – Greeting group
  • 4 – Record name as a greeting
  • 5 – Phone number as greeting

Mailbox options

  • 1 – Group lists
  • 3 – Playback options
  • 4 – Fax options
  • 6 – Standard/Short prompts

Password security:

  • 1 – Change password
  • 2 – Enable/Disable password

Playback options

These menu options are available while you are listening to a message

  • 1 – Rewind
  • 2 – Pause
  • 3 – Fast forward
  • 4 4- Slow down playback
  • 6 6 – Speed up playback

For any help, use these key commands.

  • 0 – Help
  • * * – Main menu
  • * – Cancel/Back up

Below are other T-Mobile articles you may be interested in:

Does t-Mobile replace stolen phones?

How do I know my T-Mobile phone is unlocked?

How much does T-Mobile charge for international calls


This blog post gave detailed information about how you can check your voicemail from another phone T-Mobile, access voicemail using voicemail number, all the keys to help you access different features on voicemail. It also gives you the steps to call voicemail or use the visual voicemail app and access the messages for your number from another device.

Frequently asked questions: How to check your voicemail from another phone T-Mobile

How do I activate my T-Mobile voicemail?

Press and hold the Key 1 on your Dial Pad and follow the instructions prompted to you like entering the password, and setting up greetings.

Why can’t I hear my voicemail?

By using the phone app on your device just confirm if your voicemail settings are correct. Go to the voicemail option in settings, check and fix carrier settings. If this doesn’t work, contact your carrier.

Where can I find my voicemail number?

Go to the home screen and tap the Menu key.

Go to settings > Call settings > Voicemail > Voicemail > view the voicemail number

Why is my voicemail number different than my phone number?

Your voicemails are not saved on your device, they are saved on the server of your carrier. The voicemail number keeps track of the voicemail box in which your voicemails are saved. Your number is attached to the voicemail box storing your voicemails.

How do I fix my full voicemail?

To fix your voicemail when it is full, Call your number or long-press 1 on your dial pad. To delete the message press 7.

Or if you use visual voicemail, you can directly go to the voicemail option from the phone app, select the mail you want to delete, and tap on the delete option.

Does voicemail have a time limit?

No, there’s no limit to the duration of a voice message in T-Mobile, But you can go to settings and set a time limit.


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