How Can You Get A Replacement Cheque From HMRC?

If you are wondering about how to get a replacement cheque from HMRC, you will find the answer to this question and detailed guidance on requesting replacement cheques in the following blog post. In addition to answering the question of how to request a replacement cheque from HMRC, we will also discuss whether you need to provide additional information in this case, the possible timeframe by which claimants can expect to receive a replacement cheque and whether or not you can get a replacement cheque from HMRC if you live outside the UK.

How Can You Get A Replacement Cheque From HMRC?

If you need to get a replacement cheque from HMRC, you will need to contact them in either of the following ways:

  • making a phone call to the HMRC helpline
  • sending a written request to HMRC through the post
  • talking to an HMRC digital assistant online
  • talking to an HMRC advisor on web chat
  • raising a request through the HMRC app
  • accessing your Personal Tax Account

If you choose to call the HMRC helpline to request a replacement cheque, you can call 0300 200 3300 if you are in the UK, or +44 135 535 9022 if you are outside the UK. Calls are accepted from Monday to Friday between 8 am and 6 pm.

In case you prefer to write a note to HMRC for a replacement cheque, you can post your correspondence to the following address:

Pay As You Earn and Self Assessment

HM Revenue and Customs

BX9 1AS

United Kingdom

Alternatively, you can get help from HMRC online by talking to their digital assistant or requesting to be transferred to an HMRC advisor through the web chat option (this depends on the availability of an advisor at a given time.

Another option is to download the HMRC app to request a replacement cheque. You can use this option whether you have iOS or an Android device. You should remember that your Government Gateway user ID and password will be required to log in to the app for the first time.

If you have an active Personal Tax Account, you can use your Government Gateway user ID and password to log in to your account and request a replacement cheque.

That said, you can get a replacement cheque from HMRC if you are eligible to claim one. This means that you will only be able to claim a replacement cheque under the following circumstances:

  • the original cheque is lost 
  • the original cheque is damaged
  • the original cheque is stolen

Do You Need To Provide Additional Information To Get A Replacement Cheque From HMRC?

Yes, you will need to support your claim for a replacement cheque from HMRC by providing additional information. This includes the following:

  • your name
  • your National Insurance number
  • your date of birth
  • the amount of the cheque that you are requesting
  • the reason why you are requesting a replacement cheque

In the case of supportive evidence regarding the reason for requesting a replacement cheque, you should remember that you would need to prove that either the original cheque is lost, damaged or stolen.

How Long Does It Take To Get A Replacement Cheque From HMRC?

If you’re waiting for a replacement HMRC cheque, it typically takes 2 to 3 weeks to arrive. However, it could take longer if HMRC needs to verify your information. If you haven’t received your cheque within 3 weeks, you should contact HMRC at 0300 200 3300 to inquire about the reason(s) for the delay. 

International residents are now able to cash replacement cheques at their nearest bank. It’s important to do so within six months of the cheque’s issue to avoid complications as banks generally do not accept cheques dated older than six months. 

Can You Get A Replacement Cheque From HMRC If You Live Outside The UK?

Yes, you can get a replacement cheque from HMRC if you are living outside the UK. In this case, you can request HMRC to dispatch the cheque to your overseas address so that you may cash it at an overseas bank. You should remember that it may take up to a couple of weeks for an overseas bank to process a UK cheque. 

If you have a UK bank account, your cheque will be processed and you will receive payment soon. However, if you don’t have a UK bank account, it’s recommended that you ask the payer to cancel the cheque and use another payment method instead.

Alternatively, you could use the UK Mailbox service, which will receive the cheque on your behalf and forward it to you for a fee. This option is much simpler than contacting HMRC directly.

Lastly, if you have friends or family members in the UK, you could ask them to help you cash the cheque and transfer the funds to you via PayPal or another convenient method. However, this option is the most expensive.

Conclusion:

The above blog post summarises the different ways through which you can request a replacement cheque from HMRC as long as you are able to prove that the original one is lost, damaged or stolen. While one can request a replacement cheque from HMRC, claimants should know that in order to get one, you will be asked to confirm your details such as your name, current tax account address and National Insurance number. 

References:

HMRC cheque for tax refund – Community Forum – GOV.UK

How to get HMRC to resend my tax refund cheque – Quora

Reissue of Cheque – Tax refund – Community Forum – GOV.UK

Payment problems – GOV.UK