How Can I check my T-Mobile voicemail online?

This blog post will explain the steps to check your voicemail online. It also explains to you all the other modes you can use to check the voicemail. You can access voicemails, greetings online by using My T-Mobile. My T-Mobile also helps the customers download and mail their voicemails.

How can I Check my T-Mobile Voicemail online? 

You can check your voicemails on your desktop which is a free service. You just need to go to T-Mobile and log in by using the Phone option. When you try doing it for the first time T-Mobile will send you a verification code on your primary number, which you need to enter to confirm the identity. Once you log in you will see an option called check voice mail. 

Procedure for multiple lines 

If you are subscribed to multiple lines, you will find the entire list of phone numbers, you can select the phone number you want to access voicemail for.

You can now view your messages, missed calls, and SMS, the web browser also lets you make calls.

How to Download messages? 

The primary account holder can download the messages from the T-

Mobile account.

Follow the following steps to download your T-Mobile voice messages.

  • Log in to your T-Mobile account at My T-Mobile site.
  • Select My phone and go to check voicemail option
  • You will have to sign in to the Digit account
  • Select the voice message you want to download.
  • Click on the Download option from the menu to start the download 

How to access the voicemails and listen to greetings? 

  •   Log in to your T-Mobile account at My T-Mobile site.
  • Select My phone and go to check voicemail option
  • You will have to sign in to the Digit account
  • Select the voice message you want to listen to and click on the Play button.
  • To listen to greetings or update them, go to settings and follow the instructions on the screen.

How can you send Voicemail as an Email?

  • Log in to your T-Mobile account at My T-Mobile site.
  • Select My phone and go to check voicemail option
  • You will have to sign in to the Digit account
  • Select the voice message you want to mail.
  • Select the “Send as email” option.
  • Type the email address when asked.
  • Hit send an email, you will receive the email from

How to use visual voicemail app on T-Mobile? 

Other than the traditional voicemail feature the new T-Mobile Phones have a visual voicemail app. This feature lets the user see all the voicemails on the phone without calling the number first.

Users can see the entire list in the visual voicemail feature and easily choose to listen to the selected one. Users can also refer to the time date and length of the call

  • By using the app, you will be able to listen to the voicemail, call a voicemail and return a call.
  • The app helps you add and edit and contact as well as edit and delete the greeting
  • You can keep the notifications ON for the app so that you are notified every time you have a new voicemail, just like mails.
  • You can also change the password of your voicemail in the app itself
  • Other user-friendly services the app allows are, delete the messages, sorting messages, and syncing the mails.
  • T-Mobile users can also save the voicemails on an SD card and also share the messages directly via email.

 How to check voicemails by using a T-Mobile voicemail number?

  • On your T-Mobile just go to the phone app, Press and hold the 1 key, or dial 123 on your device dial pad to call and connect to your voicemail. You should be taken to your voice mailbox.
  • You can also dial 1-805-637-7249., if the above option doesn’t work. Once you call on that number, you just need to enter your phone number to access your voicemails and voicemail settings.
  • After greetings, you will be asked to enter the password of your voice mail account.

keypad options to access different features of voicemail

 Listen to the message:

  • # – Skip/Next message
  • 1 – Replay message
  • 2 – Forward message
  • 3 – Send reply
  • 4 – Print fax
  • 5 – Date/Time info
  • 7 – Delete message (Press 1 to Undelete the message)
  • 8 – Return call
  • 9 – Save message

  Send message

  • # – Group list
  • 1 – Send
  • 2 – Review message
  • 3 – Delete & rerecord
  • 4 – Delivery options

Create greeting

  • 1 – Play greeting
  • 2 – Record greeting
  • 3 – Greeting group
  • 4 – Record name as a greeting
  • 5 – Phone number as greeting

Mailbox options

  • 1 – Group lists
  • 3 – Playback options
  • 4 – Fax options
  • 6 – Standard/Short prompts

Password security:

  • 1 – Change password
  • 2 – Enable/Disable password

Playback options

These menu options are available while you are listening to a message

  • 1 – Rewind
  • 2 – Pause
  • 3 – Fast forward
  • 4 4- Slow down playback
  • 6 6 – Speed up playback

For any help, use these key commands.

  • 0 – Help
  • * * – Main menu
  • * – Cancel/Back up

Below are other T-Mobile articles you may be interested in:

Can you use a T-mobile phone on Sprint?

Can you use any T-Mobile phone with Walmart family mobile?

Does T-Mobile automatically unlock phones?


So this blog post gave detailed information about accessing voicemail online, using voicemail numbers, all the keys to help you access different features on voicemail. The reader will also understand how the T-Mobile Visual Voicemail app works. The blog post covered the options of accessing voicemail on another mobile in case of emergency and also on the computer by logging in to your T-Mobile account.

Frequently asked questions (FAQs ) :How can I Check my T-Mobile Voicemail online?

How do I activate my T-Mobile voicemail?

Press and hold the Key 1 on your Dial Pad and follow the instructions prompted to you like entering the password, and setting up greetings.

Why can’t I hear my voicemail?

By using the phone app on your device just confirm if your voicemail settings are correct. Go to the voicemail option in settings, check and fix carrier settings. If this doesn’t work, contact your carrier.

Where can I find my voicemail number?

Go to the home screen and tap the Menu key.

Go to settings > Call settings > Voicemail > Voicemail > view the voicemail number

Why is my voicemail number different from my phone number?

Your voicemails are not saved on your device, they are saved on the server of your carrier. The voicemail number keeps track of the voicemail box in which your voicemails are saved. Your number is attached to the voicemail box storing your voicemails.

How do I fix my full voicemail?

To fix your voicemail when it is full, Call your number or long-press 1 on your dial pad. Press 7 at each message to delete.

Or if you use visual voicemail, you can directly go to the voicemail option from the phone app, select the mail you want to delete, and tap on the delete option.

Does voicemail have a time limit?

No, there’s no limit to the duration of a voice message in T-Mobile, But you can go to settings and set a time limit.

Is there a charge for T-Mobile visual voicemail?

No, the visual voicemail feature is completely free to use.


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