How Can I Challenge An NGP Parking PCN?

This blog serves to answer the question “How Can I Challenge An NGP Parking PCN?” You should be able to formulate a successful PCN challenge to your NGP Parking PCN online if you can create the text in rough first and then transfer it onto your online formal representation form. This habit makes sure that your appeal is free of any possible mistakes or demonstrates any lack of awareness of enforced parking contravention codes in NGP car parks.

How Can I Challenge An NGP Parking PCN?

You should have evidence relating to your New Generation Parking Management Ltd PCN available at hand before writing down your PCN challenge as this evidence will form the forefront of your case to the parking management firm. This evidence can be in the form of a video clip of your vehicle filmed inside the car park where your traffic violation occurred or it can be a parking permit you had used when parking your vehicle at the NGP car park.

You must practice challenging a Parking PCN before you actually receive one in order to best be able to anticipate the factors that require you to focus your attention on how you successfully removed your vehicle from the location a few minutes before the expiry of your pay and display time limit (or managed to park it in the correct designated parking space after almost making an error).

Your New Generation Parking Management PCN challenge depends on the contravention code on your PCN, if for instance you have been served a PCN with the code 96 which means that your vehicle’s engine was detected active where prohibited, you will have to clearly show that your vehicle was switched off when parked to get the PCN cancelled. Some contravention codes like this one cannot be challenged by mentioning mitigating circumstances.

In many cases, PCNs are not enforceable and you may be able to win your case and avoid having to pay your fine.

You could begin the process by speaking to an online solicitor for as little as £5. 

Can I Only Challenge My NGP Parking PCN online?

Yes, you can only challenge my NGP Parking PCN online on the NGP Parking Solutions Ltd website. 

You can challenge a PCN issued in an NGP car park, by filling in the online PCN challenge form on the Parking Management Company’s official website. You need to brainstorm reasons for challenging a New Generation Parking PCN from the day of the incident and list them down in word processing software or on paper. It is essential to have some authentic evidence to attach with your PCN appeal in the form of video footage of the traffic violation, medical certificates explaining your mitigating circumstances, or pay and display tickets. 

The evidence must be matched with the grounds for your appeal before describing the incident from your point of view. Your rough formal representation can be edited for clarity multiple times before it is ready to attach to your online appeal to New Generation Parking Management Ltd. You need to visit the New Generation Parking Management Ltd website to challenge your PCN. 

After this you need to enter your PCN Number and your Vehicle Registration Number on this webpage. Once you have entered these details you can view your New Generation Parking Management PCN details before filling in the online appeals form.

It is essential to upload authentic evidence material with your New Generation Parking PCN challenge to describe your mitigating circumstances to the Parking Services company and for explaining your point of view of the events which took place at the traffic violation scene.  If you made a video clip of your traffic contravention, you should save snapshots from it by using a video player or video editing software. Mitigating circumstances are usually not considered but if you can prove that you didn’t commit the parking contravention, it will be a better argument for challenging your New Generation Parking Management PCN.

Most video players such as VLC player allow you to slow down your video frame by frame and thus take ( a collection of) snapshots to attach with your New Generation Parking PCN challenge.The text of your appeal must state the relevant contravention code on your PCN and explain how you attempted to avoid the error (supported by photos or video footage). You can just simply attach your paid parking permit or pay and display ticket to prove that you had adequately paid for parking your vehicle in the car park, if that was the case

Once you have proofread your appeal to eliminate any reasons for your challenge which might convey a disregard for parking contravention codes enforced in New Generation Parking Management’s car parks (by mixing up the contraventions) or reasons which involve forgetfulness to justify your actions, you can submit the formal representation.

What is a Penalty Charge Notice?

A Penalty Charge Notice is a monetary penalty issued to drivers or motorists for committing certain traffic contraventions including violating Parking, Bus Lane, and Moving Traffic restrictions. A PCN is issued for failing to follow Parking zone, bus lane enforcement, and moving traffic restrictions mentioned in the Road Traffic Act 1984 and the Traffic Management Act 2004.

A penalty charge notice can be handed to you by a Civil Enforcement Officer or dispatched to your (DVLA) residential address by post. Traffic contraventions are observed by CCTV cameras and Civil Enforcement Officers before a violation is detected and the vehicle is charged with a PCN.

A PCN might also be issued for failing to pay road charges on time. You have 28 days to decide how and if you would like to challenge your Penalty Charge Notice. After 28 days if you have neither paid nor challenged your PCN, your unpaid PCN amount will be registered as debt at the Traffic Enforcement Centre at the Northampton County Court.

How Can I Pay A New Generation Parking Management Ltd PCN?

It is best to make your New Generation Parking PCN fine payment online on the New Generation Parking Management website using Visa Card, Master Card, Direct Debit or Maestro Card. This method saves time and is also more precise. 

You need to enter your PCN Charge Number and your vehicle registration number after opening this webpage to pay your New Generation Parking  PCN by using a credit card..To complete your fine submission online you also have to enter your payment card details in the next window after clicking “Access PCN” You must remember to wait for 24 hours after your PCN is issued before attempting to pay it.

What happens if I don’t pay my NGP Parking PCN within 28 days?

You should not consider a private car park PCN any less than a regular PCN issued by your local council. The higher level parking contravention codes enforced by New Generation Parking Management Ltd make you legally bound to respect them while using the company’s parking zones.

If you neither pay your New Generation Parking Ltd PCN within 28 days nor decide to appeal against it, you will be sent a letter from the car park company to pay your PCN in full within 14 days. If you donot pay the PCN within the next 14 days, your (nonpayment) case will be passed on to an Enforcement Agent or bailiff. Your actions will also result in the filing of a court order (for recovery of debts) against you by New Generation Parking Management Ltd.

Your unpaid Parking PCN amount will be treated as a debt with the Traffic Enforcement Centre at the Northampton County Court.

The court order for debt recovery enforces that the charge certificate amount must be paid in full within 21 days the county court will have to use additional powers to recover the money from your possession which means employing Enforcement Agents, to (contact you or) visit your personal premises.

Can I dispute my Notice of Rejection with POPLA if New Generation Parking Management Ltd dismisses my appeal?

You can dispute your Notice of Rejection of Representations from New Generation Parking Management Ltd with the Parking on Private Land Appeals service (POPLA). Your challenge can be sent in 2 different ways, the first method is to download the POPLA Appeals Form, print it out and send it to the Parking On Private Land Appeals service postal address:

POPLA,

PO Box 1270,

Warrington,

WA4 9RL

The letter must mention the 10 digit reference number contained in your Notice of Rejection from New Generation Parking. You need to remember that the appeal to POPLA is just like a regular Parking PCN challenge. You can upload evidence such as video clips of your traffic violation scenes (taken from inside your vehicle), medical certificates from a certified General Practitioner, and scanned copies of “pay and display” tickets.

The evidence is necessary to convince the Parking on Private Land Appeals service that you did not breach the relevant Parking contravention code. You should preferably memorise all these codes before using New Generation Parking Management’s car parks, so that you know how to challenge a PCN and can do your best to avoid getting one.

If you have mentioned mitigating circumstances in your POPLA appeal, you must be able to explain the cause and effect relationship between the condition which led you to commit the traffic violation (such as leaving your vehicle parked for an extended period of time owing to a medical emergency). The evidence material to be sent with your written representation needs to be a document or photographs from the scene of the incident. You can convert a video clip into photographs by using a video player or video editing software by simply taking snapshots of the relevant frames showing your claim.

A first class mail letter takes between 1 to 2 days to reach POPLA and second class mail takes between 3 to 5 days. So you need to send in your challenge by the 20th day at the latest for it to be considered side by side with the New Generation Parking Management’s legal proposition.

You also need to remember that you must submit a challenge to your Notice of Rejection from New Generation Parking Management Ltd to POPLA within 28 days of receiving your Notice of Rejection.

How can I submit my challenge to the Notice of Rejection of Representations from New Generation Parking Management by using the online form?

In order to submit your challenge to the Notice of Rejection of Representations from New Generation Parking Management online, you need to visit the POPLA website. On this page you need to first agree to the terms and tick each one off and enter your 10 digit verification number stated on the Notice of Rejection from New Generation Parking Management. You need to click on “I Confirm that the operator is correct” and click on “Start Appeal” after that. On the next page you will be asked for your Total Parking Solutions PCN Number, Vehicle Registration Number, the reasons for your challenge and the evidence material to support your case (which can be uploaded onto the POPLA system).

Here you can easily attach evidence material such as video clips and scanned copies of your medical certificates (for supporting your mitigating circumstances) through your computer. It is also an advantage to be able to first edit the text of your formal representation in a word processing software and then transfer it onto the online appeals form on the POPLA website. A better worded parking contravention challenge which mentions the legal technicalities stated in the Road Traffic Act 1988 or the Traffic Management Act 2004 regarding your parking contravention code to put forward your challenge will be considered as a strong formal representation.

The evidence attached with your challenge should also be correctly matched with the grounds of your appeal and not seem out of place. The document or video clip needs to clearly prove your mitigating circumstances or show that the traffic contravention didn’t occur, and convince POPLA to accept your evidence over that provided by New Generation Parking Management.

Once POPLA is satisfied that the New Generation Parking Management case has been refuted outright by your representation of the matter, the adjudicant (or assessor) of your case will probably make the final decision in your case.

This decision will be sent to both you and to New Generation Parking Management via email simultaneously. If the decision by POPLA is made in your favour the New Generation Parking PCN will immediately be cancelled.

If your appeal is rejected by Parking on Private Land Appeals service, you will have to pay the fine within the next 28 days to avoid your case being taken to the debt collection stage by New Generation Parking Management Ltd. At POPLA “assessors” or adjudicators of your case will make their final decision based on :

  • The act of legislation your case (traffic contravention) refers to such as the Traffic Management Act 2004
  • The Code of Practice used by The British Parking Association
  • The articles of evidence put forward by New Generation Parking Management Ltd and you which are representing opposing viewpoints of the situation.

Conclusion

This blog post addressed “How Can I Challenge An NGP Parking PCN?” You can challenge a New Generation Parking Management PCN  by using evidence material in the form of video clips of your vehicle’s stays inside its car parks and by attaching your used parking permits. This appeal can further be taken up with POPLA if the car park management firm dismisses your challenge.