How Can I Challenge A Napier Parking PCN?

This blog serves to answer the question “How Can I Challenge A Napier Parking PCN?” The blog explains how you can appeal a Naper Parking PCN with the contravention code 82. You cannot successfully challenge a Napier PCN without authentic evidence material to support your case.

How Can I Challenge A Napier Parking PCN?

Your stay inside a Napier Parking Ltd car park is regulated by certain parking contravention codes (12 contraventions) which are rigidly enforced by the parking company to ensure that its car parks are not misused by motorists and that vehicles enter and exit the zone in an orderly fashion. If you have received a PCN with the contravention code 82, from Napier Parking, you need to show that you have not exceeded the time limit on your parking permit for which you have to include a recorded video of your stay inside a Napier Parking Ltd car park.

This video can be captured by a passenger travelling with you or visiting the car park that day, and it must have a clear mention of the time of your vehicles entry into and exit from the Napier Services car park. To support the video you have to show your pay and display ticket or parking permit, which can be scanned and uploaded onto the Napier Parking website. It is also very important for you not to throw away your used parking permits to have them available for challenging a potential parking PCN.

You can challenge any of the other 11 parking contravention codes enforced in Napier Parking Services Ltd car parks if you have the required evidence and are sure that you did not commit the relevant traffic violation.

In many cases, PCNs are not enforceable and you may be able to win your case and avoid having to pay your fine.

You could begin the process by speaking to an online solicitor for as little as £5. 

Can I Only Challenge My Napier Parking PCN online?

Yes, you can only challenge my Napier Parking PCN online on the Napier Parking Ltd website. 

You can challenge a PCN issued in a Napier Parking Ltd car park, by filling in the online PCN challenge form on the Parking Management Company’s official website. You need to brainstorm reasons for challenging a Napier Parking PCN from the day of the incident and list them down in word processing software or on paper. It is essential to have some authentic evidence to attach with your PCN appeal in the form of video footage of the traffic violation, medical certificates explaining your mitigating circumstances, or pay and display tickets. 

The evidence must be matched with the grounds for your appeal before describing the incident from your point of view. Your rough formal representation can be edited for clarity multiple times before it is ready to attach to your online appeal to Napier Parking Ltd. You need to visit the Napier Parking Ltd website to challenge your PCN. 

After this you need to enter your PCN Number and your Vehicle Registration Number on this webpage. Once you have entered these details you can click on “Submit” to view your Napier Parking PCN details before filling in the online appeals form.

It is essential to upload authentic evidence material with your Napier Parking PCN challenge to describe your mitigating circumstances to the Parking Services company and for explaining your point of view of the events which took place at the traffic violation scene.  If you made a video clip of your traffic contravention, you should save snapshots from it by using a video player or video editing software. Mitigating circumstances are usually not considered but if you can prove that you didn’t commit the parking contravention, it will be a better argument for challenging your Napier Parking PCN.

Most video players such as VLC player allow you to slow down your video frame by frame and thus take ( a collection of) snapshots to attach with your Napier Parking PCN challenge.The text of your appeal must state the relevant contravention code on your PCN and explain how you attempted to avoid the error (supported by photos or video footage). You can just simply attach your paid parking permit or pay and display ticket to prove that you had adequately paid for parking your vehicle in the car park, if that was the case

Once you have proofread your appeal to eliminate any reasons for your challenge which might convey a disregard for parking contravention codes enforced in Napier Parking Ltd’s car parks (by mixing up the contraventions) or reasons which involve forgetfulness to justify your actions, you can submit the formal representation.

What is a Penalty Charge Notice?

A Penalty Charge Notice is a monetary penalty issued to drivers or motorists for committing certain traffic contraventions including violating Parking, Bus Lane, and Moving Traffic restrictions. A PCN is issued for failing to follow Parking zone, bus lane enforcement, and moving traffic restrictions mentioned in the Road Traffic Act 1984 and the Traffic Management Act 2004.

A penalty charge notice can be handed to you by a Civil Enforcement Officer or dispatched to your (DVLA) residential address by post. Traffic contraventions are observed by CCTV cameras and Civil Enforcement Officers before a violation is detected and the vehicle is charged with a PCN.

A PCN might also be issued for failing to pay road charges on time. You have 28 days to decide how and if you would like to challenge your Penalty Charge Notice. After 28 days if you have neither paid nor challenged your PCN, your unpaid PCN amount will be registered as debt at the Traffic Enforcement Centre at the Northampton County Court.

What Do I Need to Know about Napier Parking Ltd?

Napier Parking has used the Zatpark parking management system over the past 5 years. This Zatpark management system provides Napier parking Solutions with the leading edge in controlling its car parks. This parking technology offers full control at a range of payment systems such as online, phone or physical pay stations.

Audit facilities and a complete range of statistical parking data is also available to Napier Parking Ltd clients. Napier Parking has over 10 years of experience in parking management.

How Can I Pay A Napier Parking PCN?

It is best to make your Napier Parking PCN fine payment online on the council website using Visa Card, Master Card, Direct Debit or Maestro Card. This method saves time and is also more precise. 

You need to enter your PCN Charge Number and your vehicle registration number after opening this webpage to pay your Parking Eye PCN by using a credit card..To complete your fine submission online you also have to enter your payment card details in the next window after clicking “Continue” You must remember to wait for 24 hours after your PCN is issued before attempting to pay it.

But if you want to pay by post you need to attach a check or postal order payable to “Napier Parking Ltd” and send it to this address:

Napier Parking Ltd, 

Atterbury Lakes,

Fairbourne Drive,


Milton Keyes,

NK10 9RG

You should remember to write down your Napier Parking PCN number (12 digit reference number) and Vehicle Registration Number on the back of your check or postal order.

Your Napier Parking PCN fine is also payable by telephone. You need to dial the following number to connect to Napier Parking Ltd payments system: 0845 452 4537. Next, you need to enter your payment card details on the call as well as your card’s billing address. Your vehicle registration number and Napier Parking PCN number are also needed to complete your payment. This automated payments hotline is available 24 hours a day, 7 days a week.

What happens if I don’t pay my Napier Parking PCN within 28 days?

You should not consider a private car park PCN any less than a regular PCN issued by your local council. The higher level parking contravention codes enforced by Napier Parking Ltd make you legally bound to respect them while using the company’s parking zones.

If you neither pay your Napier Parking PCN within 28 days nor decide to appeal against it, you will be sent a letter from the car park company to pay your PCN in full within 14 days. If you donot pay the PCN within the next 14 days, your (nonpayment) case will be passed on to enforcement agents or bailiffs. Your actions will also result in the filing of a court order (for recovery of debts) against you by Napier Parking Ltd.

Your unpaid Parking PCN amount will be treated as a debt with the Traffic Enforcement Centre at the Northampton County Court.

The court order for debt recovery enforces that the charge certificate amount must be paid in full within 21 days the county court will have to use additional powers to recover the money from your possession which means employing Enforcement Agents, to (contact you or) visit your personal premises.

Can I dispute my Notice of Rejection with POPLA if Napier Parking Ltd dismisses my appeal?

You can dispute your Notice of Rejection of Representations from Napier Parking Ltd with the Parking on Private Land Appeals service (POPLA). Your challenge can be sent in 2 different ways, the first method is to download the POPLA Appeals Form, print it out and send it to the Parking On Private Land Appeals service postal address:


PO Box 1270,



The letter must mention the 10 digit reference number contained in your Notice of Rejection from Napier Parking Ltd. You need to remember that the appeal to POPLA is just like a regular Parking PCN challenge. You can upload evidence such as video clips of your traffic violation scenes (taken from inside your vehicle), medical certificates from a certified General Practitioner, and scanned copies of “pay and display” tickets.

The evidence is necessary to convince the Parking on Private Land Appeals service that you did not breach the relevant Parking contravention code. You should preferably memorise all these codes before using Napier Parking Ltd’s parking zones, so that you know how to challenge a PCN and can do your best to avoid getting one.

If you have mentioned mitigating circumstances in your POPLA appeal, you must be able to explain the cause and effect relationship between the condition which led you to commit the traffic violation (such as leaving your vehicle parked for an extended period of time owing to a medical emergency). The evidence material to be sent with your written representation needs to be a document or photographs from the scene of the incident. You can convert a video clip into photographs by using a video player or video editing software by simply taking snapshots of the relevant frames showing your claim.

A first class mail letter takes between 1 to 2 days to reach POPLA and second class mail takes between 3 to 5 days. So you need to send in your challenge by the 20th day at the latest for it to be considered side by side with the Napier Parking Ltd legal proposition.

You also need to remember that you must submit a challenge to your Notice of Rejection from Napier Parking Ltd to POPLA within 28 days of receiving your Notice of Rejection.

How can I submit my challenge to the Notice of Rejection of Representations from Napier Parking Ltd by using the online form?

In order to submit your challenge to the Notice of Rejection of Representations from Napier Parking Ltd online, you need to visit the POPLA website. On this page you need to first agree to the terms and tick each one off and enter your 10 digit verification number stated on the Notice of Rejection from Napier Parking Ltd. You need to click on “I Confirm that the operator is correct” and click on “Start Appeal” after that. On the next page you will be asked for your Napier Parking PCN Number, your Vehicle Registration Number, the reasons for your challenge and the evidence material to support your case (which can be uploaded onto the POPLA system).

Here you can easily attach evidence material such as video clips and scanned copies of your medical certificates (for supporting your mitigating circumstances) through your computer. It is also an advantage to be able to first edit the text of your formal representation in a word processing software and then transfer it onto the online appeals form on the POPLA website. A better worded parking contravention challenge which mentions the legal technicalities stated in the Road Traffic Act 1988 or the Traffic Management Act 2004 regarding your parking contravention code to put forward your challenge will be considered as a strong formal representation.

The evidence attached with your challenge should also be correctly matched with the grounds of your appeal and not seem out of place. The document or video clip needs to clearly prove your mitigating circumstances or show that the traffic contravention didn’t occur, and convince POPLA to accept your evidence over that provided by Napier Parking Ltd.

Once POPLA is satisfied that Napier Parking Ltd’s case has been refuted outright by your representation of the matter, the adjudicant (or assessor) of your case will probably make the final decision in your case.

This decision will be sent to both you and to Napier Parking Ltd via email simultaneously. If the decision by POPLA is made in your favour the Napier Parking PCN will immediately be cancelled.

If your appeal is rejected by Parking on Private Land Appeals service, you will have to pay the fine within the next 28 days to avoid your case being taken to the debt collection stage by Napier Parking Ltd.

At POPLA “assessors” or adjudicators of your case will make their final decision based on :

  • The act of legislation your case (traffic contravention) refers to such as the Traffic Management Act 2004
  • The Code of Practice used by The British Parking Association
  • The articles of evidence put forward by Napier Parking Ltd and you which are representing opposing viewpoints of the situation.


This blog post addressed the question “How Can I Challenge A Napier Parking Ltd PCN?” You have to be mindful of parking contraventions in place at Napier Parking Ltd car parks and generally aim to avoid breaching them. If you collect evidence relating to your trips to Napier Parking’s car parks which includes video clips of the time between when you entered and left the location, as well as your parking permits, you can attach these with your PCN challenge.