This blog serves to answer the question “How Can I Challenge A Dundee City Council PCN?” A Dundee City PCN challenge should contain evidence documents to support your reasons for disputing the Penalty Charge Notice. You need to actively prepare for challenging a PCN beforehand to avoid committing mistakes such as mentioning spontaneous or false grounds for your appeal. 

How Can I Challenge A Dundee City Council PCN?

A Penalty Charge Notice from the Dundee City Council can be challenged online or by sending in a written appeal letter by post. You need to ensure that you allow around a week for your postal appeal to reach the council. If you are challenging your PCN online, you should type the grounds for your appeal offline by using software such as Microsoft Word and save it with you, before copying the text into the formal representation form on the website.

In order to successfully challenge a PCN from Dundee City Council, you should maintain a record of your road presence in the council by requesting a passenger in your vehicle to take photographs or to capture your journey on a digital camera. Attention to detail in these evidence videos or still photographs can enable you to prove that you had parked a few inches away from a yellow line or had stopped your vehicle just outside a box junction.

A CCTV Bus Lane or CCTV Parking camera may miss out on some of the details which you can provide from a closer angle if you (or someone with you) have made an alternative video of the scene. If you don’t invest some resources and make it a habit of creating a video log of your road trips, precious (potential) evidence will be lost forever. 

The time and effort given in filming, uploading, and maintaining digital records of your vehicle’s movements and parking status will end up saving you £70 in fines, each time you get a PCN in Dundee City Council. 

In many cases, PCNs are not enforceable and you may be able to win your case and avoid having to pay your fine.

You could begin the process by speaking to an online solicitor for as little as £5. 

What is a Penalty Charge Notice?

A Penalty Charge Notice is a fine or monetary penalty for driving violations. A PCN can be issued in response to any traffic contravention such as a parking contravention, a moving traffic contravention, or a bus lane violation.

A PCN may be issued by a Civil Enforcement Officer or by CCTV.  You will be given 28 days to respond to a PCN. If you don’t pay the PCN within 28 days you will be issued a charge certificate.

A charge certificate will increase the PCN penalty amount by 50% of its original value.

What is the procedure for appealing against a PCN from the Dundee City Council?

Your Dundee City PCN appeal can be initiated by clicking here. On this webpage, you can see an online questionnaire that tests your knowledge of traffic contravention codes and their permissible grounds for appeal. On the “I Want To Challenge My PCN” service the first question specifies which traffic contravention resulted in your PCN, this can be tallied with the reason stated on your Penalty Charge Notice.

The next question is “On What Grounds Are You Appealing?” This question needs to be answered very carefully because you cannot change your entry once you move on to the next step. You should take your time to study your case and which justifiable reasons or mitigating circumstances can be successfully proven with the evidence you have available. 

You can leave the online form as it is and come back to it later after a day or two with proper evidence documents, still photos, or video footage. Once you have written down a PCN challenge on paper and matched the evidence with your grounds for appeal, you can proceed to fill out this online form again. 

After you have selected the answer to the second question you must click on “I Wish To Appeal” After viewing the CCTV evidence for your PCN, you will see this page After clicking on “Next” you can proceed to enter your PCN number and Vehicle Registration Number here

The reasons for you disputing the PCN must be listed down on paper first and explained using the wording of relevant traffic regulations. These reasons need to be formally compiled into an appeals letter to be submitted to the Dundee City Council along with any material evidence.

So you can take 3 to 4 days for recollecting your thoughts about the traffic violation incident and even check your vehicle to recall the position in which it was parked that day. Evidence including photos and videos can be attached online using the Dundee City Council website.

You have to make the challenge to your PCN within 28 days of getting it by post or by the 27th day from the date it was issued by a Civil Enforcement Officer on the scene.

You can appeal against a PCN from the Dundee City Council by writing a formal representation letter.  The informal challenge stage only applies to Parking PCN served by a CEO or to a CCTV Bus Lane PCN. You can write a PCN appeal addressed to the council mentioning your PCN number and vehicle registration number. 

You can also include the text of the sections of the Traffic Management Act 2004 or the Road Traffic Act 1984 relating to your case. You should compile a PCN challenge by referring to the relevant contravention code and by listing down any mitigating circumstances which influenced your actions. This appeal should demonstrate your active mental presence in attempting to avoid the moving traffic or bus lane contravention.

The PCN appeal should also be signed and dated by you on the last page. This letter along with any documents, pay or display tickets, or photographs attached as proof needs to be sent to:

Dundee City Council,

PO Box 217,

Dundee DD1 1LS

You are advised to send in your PCN challenge within 14 days to avail the 50% discount on the fine charges in case your appeal is rejected by the Dundee City Council. If you submit your Dundee City PCN appeal before the 14th day, you will only have to pay £35 (or £25) if your PCN challenge fails.

If the Dundee City Council accepts your PCN appeal, the PCN will be annulled and you will not be liable for paying any monetary penalty. In case the council sends you a “Notice of Rejection” by disapproving of your representation you will have to pay the amount mentioned on your PCN.

How can I pay a PCN in Dundee City Council?

You can pay a PCN in Dundee City Council by using the postal service, by telephone, or online here

The PCN fine can be paid online on Dundee City Council’s official website This payment method saves time and is also more precise. You need to open this webpage to access the Online Payments Page. You will be asked for your PCN number here. 

Your vehicle registration number also has to be entered to initiate the payment process. To complete your fine submission online you also have to enter your payment card details in the next window after viewing your PCN evidence and details. You must remember to wait for 24 hours after your PCN is issued before attempting to pay it. 

The Dundee City Council accepts VisaCard, MasterCard, Maestro Card, DeltaCard, and Electron Card. Payments made by credit or debit cards before 5 pm will be credited to your account on that date

You can also pay on Dundee City Council’s automated payments hotline by dialling: 0345 602 6943. Next, you will be required to provide your payment card details, PCN Number, and vehicle registration number.  When entering your PCN number, you should replace each letter with a * sign. This payment hotline is active 24 hours a day, 7 days a week.

Dundee City Council accepts PCN fine payments by post. You can send a check or postal order to “Dundee City Council”. You can write down your PCN Number and Vehicle Registration Number on the back of your check or postal order.

Send your PCN payment to this address:

Dundee City Council,

PO Box 217,

Dundee DD1 1LS

How much is the PCN fine for each of the 3 kinds of PCNs served in Dundee City Council?

The 3 kinds of PCNs served in Dundee City Council are a Parking PCN, a Bus Lane PCN, and a Moving Traffic PCN. 

The Penalty Charge Notice fine for a Dundee City Council Parking PCN is set at £70 for a higher level traffic violation and £50 for a lower level traffic violation. A 50% discount applies to early payment so If you pay your higher level parking PCN within 14 days, you just have to pay £35. Similarly, if you pay your lower level parking PCN within 21 days, you just have to pay just £25.

If you pay a Bus Lane PCN within 28 days, you will be charged £70 and if you pay it within 21 days, you just have to pay £35. The PCN fine for a moving traffic PCN in Dundee City Council is £70. There is a 50% discount for paying it within 14 days, which reduces the fine to £35.

What will happen if I don’t pay my Dundee City PCN within the 28-day limit?

If you fail to pay your Dundee City PCN within the 28-day limit you will be sent a charge certificate from the Traffic Penalty Tribunal. The charge certificate increases your PCN fine by 50%. You should pay the charge certificate within 14 days as it cannot be appealed and ignoring the charge certificate may result in the filing of a court order (for recovery of debts) against you by the Dundee City Council.

When the charge certificate is not paid within 14 days, you will receive a “Notice of Debt Registration” and a witness certificate from the Traffic Penalty Tribunal. The unpaid amount will be treated as a debt with the Traffic Enforcement Centre at the Northampton County Court.

The court order for debt recovery enforces that the charge certificate amount must be paid in full within 21 days or the county court will have to use additional powers to recover the money from your possession.

Can I Dispute A PCN from the Dundee City Council with the Traffic Penalty Tribunal if the council dismisses my appeal?

Yes, you can dispute the decision of the Dundee City Council in your “Notice of Rejection of Representations” with the Traffic Penalty Tribunal. For this, you can use the Traffic Penalty Tribunal’s website by clicking this link 

You can watch this instructional video here to learn about your challenge process. It clearly explains how to use the online service offered by the Traffic Penalty Tribunal. On the Traffic Penalty Tribunal webpage, you will first have to select the type of PCN you were served by the Dundee City Council(shown on the bottom part of the page).

You will then be required to enter your Vehicle Registration Number, the reference number from the “Notice of Rejection” letter from the Dundee City Council, and your PCN number for which the appeal was rejected.

This challenge to an appeal dismissal by the Dundee City Council can only be made online. You can use the online service to challenge multiple “Notices of Rejection” simultaneously. You will require a valid email address to create an account on the Traffic Penalty Tribunal website. You have to upload a copy of your “Notice of Rejection of Representations” letter to your application by using the Traffic Penalty Tribunal’s online portal.

Scanned copies of evidence to strengthen your case such as a pay and display ticket or photographs of the scene can be added along with your explanation. The explanation of your case should be well worded and convince the tribunal of an error on the part of Dundee City Council in adjudicating your case.

You will be able to contact the Traffic Penalty Tribunal adjudicator during the registration of your appeal. The result of your appeal will be communicated to you within 14-28 days of submission. If the adjudicator decides the case in your favour, the PCN will be cancelled by the Dundee City Council.


This blog post addressed the question “How Can I Challenge A Dundee City Council PCN?” Your Dundee City Council PCN appeal must display an awareness of the traffic restrictions applicable to the road junction or parking zone where you were served the Penalty Charge Notice. A Notice of Rejection of Representations from the Dundee City Council can be further disputed with the Traffic Penalty Tribunal, within 28 days.


Dundee City Council website

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