This blog serves to answer the question “How Can I Challenge A Doncaster Council PCN?” A successful PCN challenge must convince the Doncaster Council of your mental presence while driving that day and of the evasive actions taken by you to avoid the traffic contravention under scrutiny. It is easier to relate attached evidence to the grounds for your appeal in an online formal representation than in one sent in by post.

How Can I Challenge A Doncaster Council PCN?

A PCN from the Doncaster Metropolitan Borough Council can be challenged by compiling a list of reasons explaining your actions on the scene of the traffic violation, which are in conformity with the relevant traffic contravention code on your PCN. These grounds for your PCN appeal need to be supported by material evidence relating to the traffic violation scene. You should attempt to maintain a record of your road trips on a digital or smartphone camera, which can be operated by a passenger travelling with you. 

This appeal should not involve reasons which display a lack of urgency or seriousness to avoid committing a certain traffic contravention. If you want to avoid mistakes in your formal representation, you should save a list of the traffic contravention codes in the council classified by their location. This can be used to avoid the embarrassment of mentioning false grounds for your appeal. Any medical conditions you are suffering from must be pre-diagnosed by a registered General Practitioner to be used as mitigating circumstances in your PCN challenge.

Whether you choose to send in your PCN appeals letter online or by post, you must remember to attach evidence documents or other material before you turn it in.

In many cases, PCNs are not enforceable and you may be able to win your case and avoid having to pay your fine.

You could begin the process by speaking to an online solicitor for as little as £5. 

What is a Penalty Charge Notice?

A Penalty Charge Notice is a fine or monetary penalty for driving violations. A PCN can be issued in response to any traffic contravention such as a parking contravention, a moving traffic contravention, or a bus lane violation.

A PCN may be issued by a Civil Enforcement Officer or by CCTV.  You will be given 28 days to respond to a PCN. If you don’t pay the PCN within 28 days you will be issued a charge certificate.

A charge certificate will increase the PCN penalty amount by 50% of its original value.

What is the procedure for appealing against a PCN from the Doncaster Metropolitan Borough Council?

Your Doncaster PCN appeal can be initiated by clicking here On this webpage you will see a chat window with the chatbot Don. You need to interact with the chatbot by providing your PCN Number and Vehicle Registration Number. Once these details are verified by the virtual assistant, you can type in your PCN appeal with relevant reasons and evidence (which can be uploaded to the system).

You can view CCTV camera footage of your traffic contravention before constructing your PCN appeal. The reasons for you disputing the PCN must be listed down on paper first and explained using the wording of relevant traffic regulations. These reasons need to be formally compiled into an appeals letter to be submitted to the Doncaster Council along with any material evidence.

So you can take 3 to 4 days for recollecting your thoughts about the traffic violation incident and even check your vehicle to recall the position in which it was parked that day. Evidence including photos and videos can be attached online using the Doncaster Metropolitan Borough Council website.

You have to make the challenge to your PCN within 28 days of getting it by post or by the 27th day from the date it was issued by a Civil Enforcement Officer on the scene.

You can appeal against a PCN from the Doncaster Council by writing a formal representation letter.  The informal challenge stage only applies to Parking PCN served by a CEO or to a CCTV Bus Lane PCN. You can write a PCN appeal to the council mentioning your PCN number and vehicle registration number. 

You can also include the text of the sections of the Traffic Management Act 2004 or the Road Traffic Act 1984 relating to your case. You should compile a PCN challenge by referring to the relevant contravention code and by listing down any mitigating circumstances which influenced your actions. This appeal should demonstrate your active mental presence in attempting to avoid the moving traffic or bus lane contravention.

The PCN appeal should also be signed and dated by you on the last page. This letter along with any documents, pay or display tickets, or photographs attached as proof needs to be sent to:

Doncaster Metropolitan Borough Council,

Enforcement Team (Parking),

Civic Office,

Waterdale,

Doncaster DN1 3BU

You are advised to send in your PCN challenge within 14 days to avail the 50% discount on the PCN fine in case the Doncaster Council rejects your appeal. If you submit your Doncaster PCN appeal before the 14th day, you will only have to pay £35 (or £25) if your PCN challenge fails.

If the Doncaster Metropolitan Borough Council accepts your PCN appeal, the PCN will be annulled and you will not be liable for paying any monetary penalty. In case the council sends you a “Notice of Rejection” by disapproving of your representation you will have to pay the amount mentioned on your PCN.

What Can I Do If My Vehicle has been towed away?

If your vehicle has been towed away from the Doncaster Metropolitan Borough Council you need to call 101 to ask the South Yorkshire Police about the matter. If your vehicle was towed away for violating your driving license rules, you should have received a form 3078 (seizure notice) by post. Your inquiry will be addressed by the South Yorkshire Police staff and in case your vehicle has been towed away you will have to visit the College Road Police Station to get it released.

Next, you will be required to verify 2 kinds of ID documents such as a passport and a driving licence at the vehicle pound. You could also use 2 other combinations of documents such as your original birth certificate and your vehicle registration certificate. You should also have the insurance certificate for your vehicle and your V5C vehicle registration certificate (with you) unless this has already been used as one of the 2 ID documents.

Vehicles are seized by the South Yorkshire Police under Section 165 A or the Road Traffic Act 1988 due to a violation of your driving license rules. You must remember to visit the vehicle pound within 7 days of the date mentioned on your form 3078. The amount of money you will need to unclamp your vehicle includes a £200 release fee and storage charges of £20 per day. So for example if your vehicle was towed away by a parking company 3 days ago, you will need (£20×3) + £200 = £260 to get it released from the vehicle pound. This vehicle release and storage charges are set under The Road Traffic Act 1998 (Retention and Disposal of Seized Motor Vehicles).

You should pay your Doncaster Parking PCN online before collecting the vehicle from the pound at the College Road Police Station. But even if you just have £200 or £260 with you (for leaving your vehicle in the pound for up to 3 days), you can still pay the amount at the vehicle pound and claim your vehicle. It is more important to collect your vehicle from the College Road Police Station than to pay your PCN fine because storage fees of £20 are being added every day and your vehicle will no longer be in the vehicle pound after 14 days.

As you will have to pay your Parking PCN within 14 days when you are recovering your impounded vehicle, it will cost you only £35. Your vehicle pound charges can vary so it is best to get it removed from there as soon as possible. For each week your vehicle is left in the pound you will have to pay £140 extra storage charges.

Once you contact the South Yorkshire Police by dialling 101 and tell them your vehicle registration number you will be guided to the College Road Police Station for recovering your impounded vehicle.

You will have to make the payment to release your vehicle from the College Road Police Station by visiting the location in person with at least £200 in cash or available as credit on your payment card. The South Yorkshire Police accepts Visa Card, Master Card, Maestro Card, and Solo Card for the payment of vehicle release and storage charges.

The College Road Police Station is located at this address :

College Road,

Doncaster,

South Yorkshire DN1 3HX

You can visit the College Road Police Station at any time between 9:00 am and 5:00 pm from Monday to Friday. Staff from the South Yorkshire Police will be available at the pound to address your queries and for receiving the vehicle release charges. You must remember to be courteous to the police officers at the College Road Police Station, as your vehicle might be freed in a period of up to 2 or 3 hours.

You should have the 2 ID Documents, a copy of form 3078, your vehicle’s MOT certificate, and your vehicle registration certificate (if this is not your ID document). After all these documents have been verified by the South Yorkshire Police staff, your vehicle seizure notice will be stamped to authorise the release of the vehicle.

You should remember to take with you a cash payment of around £200 to £300 or your debit/credit card for payment of vehicle release charges and any vehicle storage expenses (incurred by the vehicle pound). Next, you need to pay the required charges and your vehicle is free.

 You must remember to recover your vehicle within 7 days from the vehicle pound. If you leave it there for more than 14 days the car might be scrapped or auctioned off by the South Yorkshire Police.

How can I pay my Doncaster PCN fine?

You can pay your Doncaster PCN through the postal service, at your nearest Paypoint location, by telephone, at the post office, or online here

The Doncaster Metropolitan Borough Council website provides an online payment service for PCN fines. You need to open this webpage and then click on “Pay Parking Tickets/fine online” on the next window which opens you will have to click on “car parking fines” to access the Penalty Charge Notice payments portal. Your PCN number has to be entered to initiate the payment process. 

After clicking on “Continue”, you will be required to provide your Vehicle Registration number and payment card details. Doncaster Council accepts payments by VisaCard, Visa Electron Card, Maestro Card, DeltaCard, Electron Card, and Solo Card. Doncaster Metropolitan Borough Council does not accept American Express for PCN payments.

You can also pay on the Doncaster Metropolitan Borough council’s automated payments hotline by dialing: 0333 2000 324. Next, you will be required to provide your payment card details, PCN Number, and vehicle registration number. You can enter your PCN number by using a * key to replace the letters. This payment hotline is active 24 hours a day, 7 days a week.

The Doncaster Metropolitan Borough Council also accepts PCN fine payments by post. You need to send a check or postal order to “Doncaster MBC”. You can write down your PCN Number and Vehicle Registration Number on the back of your check or postal order.

Send your PCN fine payment to this address:

Doncaster Metropolitan Borough Council,

Civic Office,

Waterdale,

Doncaster DN1 3BU

You can also pay your PCN fine at the Doncaster Post Office in cash. Doncaster Post Office is located at this address.

14-16 West Mall,

Frenchgate Centre,

Doncaster,

South Yorkshire,

 DN1 1ST

PCN fine payments are also accepted at all Paypoint locations in the Doncaster Metropolitan Borough Council. To pay you will have to search for your nearest PayPoint location here. A letter containing your unique Paypoint barcode is required to access the payments system. Once you have located your nearest Paypoint outlet, you can visit the location to pay your PCN in cash.

Your nearest paypoint location might be any of the following:

  • Cleopatra Bazar located at

            17 Cleveland Street,

            Doncaster,

            DN1 3EH

  • Bucharest Supermarket located at

            19-21 Nether Hall Road,

             Doncaster,

             DN1 2PH

  • Frenchgate News and Food Ltd located at

           Frenchgate News,

           Doncaster,

           DN1 1LB

  • Doncaster Food and Wine Store located at

           67 Beckett Road,

           Doncaster,

           DN2 4AD

  • Frenchgate News and Food Ltd located at

           15 North Mall,

           Doncaster,

           DN1 1SR

How much is the PCN fine for each of the 3 kinds of PCNs served in Doncaster Metropolitan Borough Council?

The 3 kinds of PCNs served in Doncaster Metropolitan Borough Council are a Parking PCN, a Bus Lane PCN, and a Moving Traffic PCN. 

The Penalty Charge Notice fine for a Doncaster Council Parking PCN is set at £70 for a higher level traffic violation and £50 for a lower level traffic violation. A 50% discount applies to early payment so If you pay your higher level parking PCN within 14 days, you just have to pay £35. Similarly, if you pay your lower level parking PCN within 21 days, you just have to pay just £25.

If you pay a Bus Lane PCN within 28 days, you will be charged £70 and if you pay it within 21 days, you just have to pay £35. The PCN fine for a moving traffic PCN in Doncaster Council is £70. There is a 50% discount for paying it within 14 days, which reduces the fine to £35.

What will happen if I don’t pay my Doncaster PCN within the 28-day limit?

If you fail to pay your Doncaster PCN within the 28-day limit you will be sent a charge certificate from the Traffic Penalty Tribunal. The charge certificate increases your PCN fine by 50%. You should pay the charge certificate within 14 days as it cannot be appealed and ignoring the charge certificate may result in the filing of a court order (for recovery of debts) against you by the Doncaster Council.

So, when the charge certificate is also not paid within 14 days, you will receive a “Notice of Debt Registration” and a witness certificate from the Traffic Penalty Tribunal. The unpaid amount will be treated as a debt with the Traffic Enforcement Centre at the Northampton County Court.

The court order for debt recovery enforces that the charge certificate amount must be paid in full within 21 days or the Northampton County Court will have to sanction the use of additional powers to recover the money from your possession.

Can I Dispute A Doncaster PCN with the Traffic Penalty Tribunal if the council dismisses my appeal?

Yes, you can dispute the decision of the Doncaster Council in your “Notice of Rejection of Representations” with the Traffic Penalty Tribunal. For this, you can use the Traffic Penalty Tribunal’s website by clicking this link 

You can watch this instructional video here to learn about your challenge process. It clearly explains how to use the online service offered by the Traffic Penalty Tribunal. On the Traffic Penalty Tribunal webpage, you will first have to select the type of PCN you were served by Doncaster Council(shown on the bottom part of the page).

You will then be required to enter your Vehicle Registration Number, the reference number from the “Notice of Rejection” letter from the Doncaster Council, and your PCN number for which the appeal was rejected.

This challenge to an appeal dismissal by the Doncaster Metropolitan Borough Council can only be made online. You can use the online service to challenge multiple “Notices of Rejection” simultaneously. You will require a valid email address to create an account on the Traffic Penalty Tribunal website. You have to attach a copy of your “Notice of Rejection of Representations” letter to your application by using the Traffic Penalty Tribunal’s online portal.

Scanned copies of evidence to strengthen your case such as a pay and display ticket or photographs of the scene can be added along with your explanation. The explanation of your case should be well worded and convince the tribunal of an error on the part of the Doncaster Metropolitan Borough Council in adjudicating your case.

You will be able to contact the Traffic Penalty Tribunal adjudicator during the registration of your appeal. The result of your appeal will be communicated to you within 14-28 days of submission. If the adjudicator decides the case in your favour, the PCN will be cancelled by the Doncaster Metropolitan Borough Council.

Conclusion

This blog post addressed the question “How Can I Challenge A Doncaster PCN?” A Penalty Charge Notice from the Doncaster Metropolitan Borough Council can be challenged online on the council website by simply chatting with a chatbot, which puts forward predefined questions relating to the PCN. It is simpler to upload evidence by a click of your mouse button than to physically attach the supporting material to your PCN challenge letter sent by post but you can choose the option which suits your personal preferences.

Citations

Doncaster Town Centre Parking Strategy March 2018