This blog serves to answer the question “How Can I Challenge A Cardiff PCN?”A Penalty Charge Notice should be challenged after studying the relevant traffic contravention code and compiling material evidence to support your case. A “Notice of Rejection of Representations” from the Cardiff Council can be further challenged with the expert adjudicators at the Traffic Penalty Tribunal.

How Can I Challenge A Cardiff PCN?

A PCN served in Cardiff Council can be challenged by writing a formal representation letter to the council. This letter should preferably contain some extra photographs (from the scene) of your mitigating circumstances such as a broken down car. You should try to collect and maintain a record of your road presence in Cardiff Council.  Scanned copies of pay and display tickets, vehicle parking camera video footage, and scanned copies of any previous PCNs served to you should be stored on your laptop or computer.

You can also send in medical certificates to explain the mitigating circumstances which led to your traffic contravention but they should be backed by a reasonable explanation of how you still tried your best to avoid the traffic violation. Your grounds for appeal should demonstrate knowledge of the traffic contraventions enforced on the road junctions, streets and parking bays in Cardiff Council. You should have an idea of the operational hours of bus lanes and the timings for moving traffic restrictions on specific road junctions.

This is necessary so that you don’t have to give a reason which confesses that you forgot about or had no knowledge of the traffic contravention, to account for your actions resulting in the Penalty Charge Notice. 

In many cases, PCNs are not enforceable and you may be able to win your case and avoid having to pay your fine.

You could begin the process by speaking to an online solicitor for as little as £5. 

How Can I Challenge a PCN from Cardiff Council?

You can challenge a PCN served by Cardiff Council, through the postal service or by visiting  the council’s official website

The first stage of challenging a Cardiff PCN is an informal appeal. The informal challenge only applies to Parking PCN served by a CEO or to  a CCTV Bus Lane PCN. You can choose to make this informal appeal online or by post.  If you are making the informal appeal online, you will be required to enter your PCN number and Vehicle Registration number here. After clicking continue, you can type in your informal challenge which should convince the council that your case deserves the chance to be registered as a formal representation. 

This informal challenge can also be sent by post to the following address:

Parking Services,

PO Box 47,


CF11 1QB

You have to mention your PCN Number, Vehicle Registration Number and the reasons for your appeal in the letter. 

After the informal appeal the council will send you a “Notice to Owner” and you will be given 28 days to make a formal appeal.

For a CCTV Parking PCN, CCTV Bus Lane PCN or moving traffic PCN you will make a formal representation, after receiving your Enforcement Notice or Notice to Owner (NTO). This notice will contain a web code from the Cardiff Council, to be mentioned when making the formal challenge to your PCN online.

In case you are sent a “Notice of Rejection of Representations” from the Cardiff Council after submitting your informal appeal, you can either decide to pay your PCN fine or to contest the “Notice of Rejection” with the Traffic Penalty Tribunal.

The formal representation can be made online by clicking here. On this webpage you need to enter your PCN number and Vehicle Registration number to start your PCN challenge. After you click “Continue” the next window will provide you with a blank space in which you can enter the reasons for disputing your Cardiff PCN. If these include mitigating circumstances, you must include precise details backed by medical reports to prove your illness. 

You can view CCTV camera footage of your traffic contravention before constructing your PCN appeal.The reasons for you disputing the PCN must be listed down on paper first (to avoid mistakes in wording) and explained using the wording of relevant traffic regulations. These reasons need to be formally compiled into an appeals letter to be submitted to Cardiff Council along with any material evidence.

For a handwritten formal representation, you will need to compile the appeal by paying attention to detail in explaining the events as they occurred. It is essential for you to mention the traffic contravention code stated on your PCN and to state how you attempted to avoid the traffic violation. Evidence can be enclosed in your envelope with the letter or attached to it by using a paper clip or stapler.

If you decide to appeal your Cardiff PCN by post your letter needs to be sent to the following address:

Parking Services,

PO Box 47,


CF11 1QB

If Cardiff Council accepts your PCN appeal, the PCN will be annulled and you will not be liable for paying any monetary penalty. In case the council sends you a “Notice of Rejection” by disapproving of your representation you will have to pay the amount mentioned on your PCN.

What is a Penalty Charge Notice?

A Penalty Charge Notice is a fine or monetary penalty for driving violations. A PCN can be issued in response to any traffic contravention such as a parking contravention, a moving traffic contravention or a bus lane violation.

A PCN may be issued by a Civil Enforcement Officer or by CCTV.  You will be given 28 days to respond to a PCN. If you don’t pay the PCN within 28 days you will be issued a charge certificate.

A charge certificate will increase the PCN penalty amount by 50% of its original value.

How can I pay a PCN in Cardiff Council?

You can pay a PCN in Cardiff Council by using the postal service, by telephone, or online here

The Cardiff Council website provides an online payment service for PCN fines. You need to open this webpage to access the Penalty Charge Notice payments portal. Your PCN number and vehicle registration number have to be entered to initiate the payment process. In the next window, you will be required to provide your payment card details. Cardiff Council accepts VisaCard, MasterCard, Maestro Card, DeltaCard, Electron Card, and Solo Card.

You can also pay on Cardiff Counci’s automated payments hotline by dialling: 029 2044 5900.. Next, you will be required to provide your payment card details, PCN Number, and vehicle registration number. This payment hotline is active 24 hours a day, 7 days a week.

The Cardiff Council also accepts PCN fine payments by post. You need to send a check or postal order to “Cardiff Council”. You can write down your PCN Number and Vehicle Registration Number on the back of your check or postal order.

Send your PCN fine payment to this address:

Parking Services,

PO Box 47,


CF11 1QB,

How much is the PCN fine for each of the 3 kinds of PCNs served in Cardiff Council?

The 3 kinds of PCNs served in Cardiff Council are a Parking PCN, a Bus Lane PCN and a Moving Traffic PCN. 

The Penalty Charge Notice fine for a Cardiff Council Parking PCN is set at £70 for a higher level traffic violation and £50 for a lower level traffic violation. A 50% discount applies to early payment so If you pay your higher level parking PCN within 14 days, you just have to pay £35. Similarly, if you pay your lower level parking PCN within 21 days, you just have to pay just £25.

If you pay a Bus Lane PCN within 28 days, you will be charged £70 and if you pay it within 14 days, you just have to pay £35. The PCN fine for a moving traffic PCN in Cardiff Council is £70. There is a 50% discount for paying it within 14 days, which reduces the fine to £35.

What will happen if I don’t pay my Cardiff PCN within the 28-day limit?

If you fail to pay your Cardiff PCN within the 28-day limit you will be sent a charge certificate from the Traffic Penalty Tribunal. The charge certificate increases your PCN fine by 50%. You should pay the charge certificate within 14 days as it cannot be appealed and ignoring the charge certificate may result in the filing of a court order (for recovery of debts) against you by the Cardiff Council.

When the charge certificate is also not paid within 14 days, you will receive a “Notice of Debt Registration” and a witness certificate from the Traffic Penalty Tribunal. The unpaid amount will be treated as a debt with the Traffic Enforcement Centre at the Northampton County Court.

The court order for debt recovery enforces that the charge certificate amount must be paid in full within 21 days or it will have to use additional powers to recover the money from your possession.

Can I Dispute A Cardiff PCN with the Traffic Penalty Tribunal if the council dismisses my appeal?

Yes, you can dispute the decision of the Cardiff Council in your “Notice of Rejection of Representations” with the Traffic Penalty Tribunal. For this, you can use the Traffic Penalty Tribunal’s website by clicking this link 

You can watch this instructional video here to learn about your challenge process. It clearly explains how to use the online service offered by the Traffic Penalty Tribunal. On the Traffic Penalty Tribunal webpage, you will first have to select the type of PCN you were served by Cardiff Council(shown on the bottom part of the page) .

You will then be required to enter your Vehicle Registration Number, the reference number from the “Notice of Rejection” letter from Cardiff Council, and your PCN number for which the appeal was rejected.

This challenge to an appeal dismissal by Cardiff Council can only be made online. You can use the online service to challenge multiple “Notices of Rejection” simultaneously. You will require a valid email address to create an account on the Traffic Penalty Tribunal website. You have to attach a copy of your “Notice of Rejection of Representations” letter to your application by using the Traffic Penalty Tribunal’s online portal.

Scanned copies of evidence to strengthen your case such as a pay and display ticket or photographs of the scene can be added along with your explanation. The explanation of your case should be well worded and convince the tribunal of an error on the part of Cardiff Council in adjudicating your case.

You will be able to contact the Traffic Penalty Tribunal adjudicator during the registration of your appeal. The result of your appeal will be communicated to you within 14-28 days of submission. If the adjudicator decides the case in your favour, the PCN will be cancelled by Cardiff Council.


This blog post addressed the question “How Can I Challenge A Cardiff PCN?” You can submit your formal and informal representations to a Cardiff PCN on the official website. One of the most common grounds for a successful PCN appeal are mitigating circumstances with proper evidence documents to explain the emergency. Another reason which is acceptable is that the traffic contravention never occurred, which requires evidence in the form of photographs taken at the scene or a video of the traffic violation  which clearly contradicts the evidence provided by the Cardiff Council.

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